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Test Communication in Times of Crisis and Pressure

1st QUESTION: What characteristics are required of a communicator in high-pressure and crisis situations?

2nd QUESTION: In what type of crisis is it imperative that the organization's top executive (CEO) be the one to face the public?

3rd QUESTION: What is the worst enemy in a moment of crisis, according to the text?

4th QUESTION: What does the CEO's direct presence communicate during a serious crisis?

5th QUESTION: What is the most effective communication strategy during a crisis?

6th QUESTION: In addition to being competent and projecting confidence, what quality is crucial in a crisis communicator to connect with others?

7th QUESTION: Why is it important to provide regular updates, even if there are no significant developments?

8th QUESTION: Who can manage communication in a minor crisis, such as the recall of a product that does not pose a health risk?

This test is only available to students who have purchased the course
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