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Test Positive and Negative Assertion
Agenda
1st QUESTION: What does the "Negative Assertion" technique consist of?
The act of criticizing the mistakes of others
The ability to receive a compliment appropriately
Proactively and openly acknowledge one's own mistakes or areas for improvement
Provide positive feedback to team members
2nd QUESTION: According to the text, what does the practice of "Negative Assertion" demonstrate?
Weakness and lack of confidence
A defensive attitude toward criticism
The intention to ignore the team's comments
Humility, self-awareness and a genuine willingness to listen
3rd QUESTION: What is one of the fundamental functions of "Positive Assertion"?
Actively recognize the good work of others
Admitting one's own mistakes to defuse criticism
Ignore compliments to show modesty
Provide constructive criticism to colleagues
4th QUESTION: What tends to be a more powerful and sustainable driver of change and improvement than negative criticism?
The lack of communication
Positive reinforcement
Excessive self-criticism
Ignore unwanted behaviors
5th QUESTION: What effect does a leader who acknowledges a shortcoming and communicates their intention to correct it have?
Creates mistrust and unease within the team
Causes team members to lose respect
Defuse criticism and open channels of communication
Causes the criticism to intensify
6th QUESTION: What is the dual function of the "Positive Assertion" mentioned in the text?
Criticize and correct behaviors
Receive compliments appropriately and acknowledge others' good work
Admit mistakes and justify them
Ignoring feedback and reinforcing authority
7th QUESTION: How should one react to a compliment, according to "Positive Assertion"?
Accept it and reinforce it, expressing gratitude for the recognition
Downplay it so you don't come across as arrogant
Changing the subject to avoid attention
Returning the compliment immediately
8th QUESTION: What is encouraged in a team when a leader uses "Negative Assertion"?
A negative competitive environment
The idea that the leader is weak
The fear of expressing honest opinions
An environment of greater trust
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