Positive and Negative Assertion

The "Negative Assertion" to recognize mistakes and open communication channels.

Negative Assertion" is an assertive communication technique that consists of proactively and openly acknowledging one's own mistakes or areas for improvement to others.

Far from being a sign of weakness, this practice demonstrates humility, self-awareness and a genuine willingness to listen to feedback.

For example, a leader might turn to his or her team and say, "I have listened to your comments and I know that sometimes my communication is less than ideal. I want you to know that I am taking steps to improve in this area."

By admitting a shortcoming and communicating the intention to correct it, criticism is disarmed and communication channels are opened.

Team members feel heard and validated, which fosters a more trusting environment where they feel more comfortable expressing their opinions honestly in the future.

Positive Assertion" to recognize good work and reinforce behaviors.

Equally as important as negative assertion is "Positive Assertion", which has a dual function.

On the one hand, it refers to the ability to receive a compliment in an appropriate way.

When someone compliments us, instead of minimizing it, we should accept it and reinforce it, for example, by saying, "Thank you very much, I've been working hard on that and I appreciate that you noticed."

On the other hand, and fundamentally, positive assertion involves the act of actively acknowledging the good work of others.

Offering positive, specific and sincere feedback to a co-worker is one of the most effective tools for motivating and reinforcing desired behaviors.

In most circumstances, positive reinforcement tends to be a much more powerful and sustainable driver of change and improvement than negative criticism.

Summary

"Negative Assertion" consists of proacti