Course of Effective Communication: Basics and Techniques

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12 €

Course of Effective Communication: Basics and Techniques

Have you ever thought you said something clearly in your head that produced total confusion in your listener? Do you feel your messages get lost in emails, meetings or your personal life? Ninety percent of communication failures do not reside only in the words, but in a serious breakdown of the process.

This course is your essential guide to the Theory of Communication. You will learn that communicating is much more than simply speaking. It is a complex system with a sender, receiver, core message, channel and code. We will teach you to identify the communication barriers or 'noise' that distort your message before it reaches its destination.

We go beyond oral and written communication. You will discover the real power of nonverbal communication, which often conveys a stronger message than your words. You will understand how your body language, tone of voice and context decisively influence the perception and interpretation of the listener.

This theoretical knowledge is the foundation of communicative skills, persuasion and influence. By understanding how a message is encoded and by analyzing feedback, you will have total control of the process. At the end, you will stop blaming others for 'not understanding' and will design strategic messages that are impossible to misinterpret.

Course Details

💻 Video hours 5
🕒 Study hours 40
🎬 Videos 68
📝 Test 68
📈 Level Level to Expert
Language English and MultiLanguage
🎓 Certificate of studies
🔓 Lifetime access
🏵️ 7 Days of guarantee
💳 Secure payment with SSL
💵 We accept all forms of payment

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What will you learn in this course?

🔄 Understand Communication Theory: the Sender-Message-Channel-Receiver model and the role of context.
🗣️ The key difference between verbal communication and nonverbal communication (body language, tone) and why the latter is more powerful.
🚫 Identify the 'communication barriers' (noise) that distort your message and how to avoid them.
🎧 The power of active listening and feedback to ensure your message was received correctly.
📝 The fundamentals of written, oral, interpersonal, and organizational communication.
💡 How these basic principles underlie persuasion, influence, and public opinion.

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The course syllabus includes:

👨🏻‍🏫 19 Topics

▽ TOPIC 1: INTRODUCTION TO THE FUNDAMENTALS OF COMMUNICATION

4 Lessons00:19:35

▶ 1.1 What is Communication and why is it Essential?

04:34

▶ 1.2 The Communication Process: Sender, Message and Receiver.

05:16

▶ 1.3 The Basic Communication Model

04:55

▶ 1.4 Levels of Communication: From Intrapersonal to Mass Communication

04:50

▽ TOPIC 2: TYPES OF COMMUNICATION

4 Lessons00:19:24

▶ 2.1 Verbal Communication: Oral and Written

04:41

▶ 2.2 Nonverbal Communication: Gestures and Body Posture

04:52

▶ 2.3 Iconic and Symbolic Communication

05:06

▶ 2.4 The Synergy between Types of Communication

04:45

▽ TOPIC 3: THE SENDER: THE ORIGIN OF THE MESSAGE

3 Lessons00:13:49

▶ 3.1 The Communicator's Emotional State and its Impact

04:37

▶ 3.2 Intention: Defining the Purpose of your Message

04:38

▶ 3.3 The Three Main Objectives of Communication

04:34

▽ THEME 4: THE MESSAGE: CONSTRUCTION AND EFFECTIVE TRANSMISSION

4 Lessons00:18:35

▶ 4.1 Beyond Words: The Importance of Voice and Tone

04:37

▶ 4.2 Body Language: Consistency Between What Is Said and What Is Expressed

04:27

▶ 4.3 Choosing the Right Channel: Meeting, Mail or Call?

04:48

▶ 4.4 Understanding the Interlocutor: Emotional State and Needs

04:43

▽ THEME 5: THE RECEIVER: ADAPTING COMMUNICATION TO THE AUDIENCE

3 Lessons00:13:40

▶ 5.1 Tailoring the Message to the Receiver's Level of Expertise

04:40

▶ 5.2 Matching the Level of Detail to the Audience's Personality

04:32

▶ 5.3 Keys to Capture Your Audience's Attention from the Start

04:28

▽ TOPIC 6: CONTEXT AND ACTIVE LISTENING

2 Lessons00:08:44

▶ 6.1 The Influence of Context on Communication

04:07

▶ 6.2 Introduction to Active Listening: More Than Hearing, Understanding

04:37

▽ TOPIC 7: FUNDAMENTALS OF VOCAL IMAGING.

5 Lessons00:23:10

▶ 7.1 The Pace of Speech: Varying Speed to Maintain Interest