Course in Communication Skills: Improve Your Assertiveness

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Course in Communication Skills: Improve Your Assertiveness

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Communication skills are essential for professional advancement in any modern company. In this specialized course, we will delve into the linguistic mechanisms that enable messages to be conveyed clearly, ensuring each idea reaches the recipient precisely, professionally, and directly to meet the defined strategic objectives. Practical exercises and real case studies reinforce learning.

We will explore the importance of assertive communication as a key tool for expressing opinions without creating conflict. The student will learn to identify psychological barriers that hinder mutual understanding. This approach helps build solid bridges of dialogue, significantly improving the workplace atmosphere for all team members. Class activities promote feedback and measurable improvement.

Another module focuses on nonverbal language, studying the impact of gestures and vocal tone. Mastering these aspects helps project an image of confidence, vital for negotiators. Emotional intelligence will enable us to tune into the interlocutor's feelings, achieving a genuine, productive, and long lasting human connection. Group simulations deepen practical competence effectively.

Finally, we will address public speaking techniques for high impact presentations, training the student to speak in public with naturalness and great poise. This course transforms how we relate to the contemporary professional world. Upon completion, you will possess a comprehensive communicative profile ready to face workplace challenges with complete professional success today.

Course Details

💻 Video hours 8
🕒 Study hours 64
🎬 Videos 85
📝 Test 85
📈 Level to Expert Level
Language English and MultiLanguage
🎓 Study certificate
🔓 Lifetime access
🏵️ 7 Guarantee days
💳 Secure payment with SSL
💵 We accept all payment methods

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Master the language and lead your environment

The main objective is to equip the student with the necessary tools to master their communication skills in any environment. To achieve this, we will focus on the following key points:

✅ Develop communication skills for clear expression.
👂 Apply active listening techniques and human empathy.
🤝 Manage nonverbal communication effectively.
💬 Use assertive communication skills in workplace conflicts.
🎤 Inspire confidence when speaking in front of diverse audiences.

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The course syllabus includes:

👨🏻‍🏫 19 Topics

▽ TOPIC 1: INTRODUCTION TO COMMUNICATIVE SKILLS

3 Lessons00:15:44

Master practical techniques to communicate with clarity and confidence, overcome fears that block your expression, and apply tools in interviews, presentations, and relationships to resolve conflicts and project leadership.

▶ 1.1 Communication as an Essential Skill for Success

You will master practical techniques and steps to communicate with clarity and confidence, identify and overcome fears that block your expression, and use tools in interviews, presentations, and personal relationships.

04:59

▶ 1.2 Barriers, difficulties and common communication complaints

You will identify internal barriers that prevent you from expressing yourself clearly and learn practical tools to communicate confidently and avoid misunderstandings and conflicts.

05:07

▶ 1.3 The importance of communication in personal, professional and social life.

Master clear communication techniques and empathetic listening to resolve conflicts, strengthen personal relationships, and demonstrate leadership in professional and social settings.

05:38

▽ TOPIC 2: TYPES AND STYLES OF COMMUNICATION

4 Lessons00:20:20

Integrates verbal and body language applying the 7-38-55 rule to improve tone and gestures, identifies passive, aggressive or assertive styles and communicates assertively to resolve conflicts and improve relationships.

▶ 2.1 Verbal (oral and written) and non-verbal communication: differences and components.

Discover how verbal and nonverbal communication complement each other and learn to harmonize them to convey clear, coherent and more effective messages

04:57

▶ 2.2 The real impact of nonverbal communication: the 7-38-55 rule.

Discover how the 7-38-55 rule shows that only 7% of a message is words and how to master tone and body language to communicate with coherence, credibility and impact

05:15

▶ 2.3 The three styles of communication: Passive, Aggressive and Assertive.

Detect whether your communication is passive, aggressive, or assertive and learn to recognize patterns to move toward a more balanced, clear, and respectful interaction.

04:57

▶ 2.4 Consequences of each communication style in conflict resolution

Discover how passive, aggressive, or assertive responses to conflict affect your self-esteem and relationships, and learn to use assertive communication to resolve disputes in a healthy and effective way

05:11

▽ TOPIC 3: ASSERTIVENESS AS A KEY TO EFFECTIVE COMMUNICATION

10 Lessons00:52:34

Communicate assertively: manage stress in difficult conversations, set boundaries without guilt, use I messages, say no firmly, and turn criticism into constructive dialogue.

▶ 3.1 Defining assertiveness and its advantages

How to express ideas and feelings directly and respectfully, manage stress in difficult conversations, and set boundaries without guilt.