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Consequences of each communication style in conflict resolution

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Transcription Consequences of each communication style in conflict resolution


Reaction to Conflict and its Inevitable Repercussions

In the face of any conflict, we inevitably react by adopting one of three communication styles: passive, aggressive or assertive.

The choice of our style is not trivial, since each of them triggers a series of completely different consequences, both for us and for the people involved.

As it is a decision we make freely, we must take responsibility for the results of our actions.

Understanding these repercussions allows us to assess the impact of our communication and motivates us to develop a more constructive and balanced approach, such as assertiveness, to manage disputes in a healthier and more effective way.

The Consequences of the Passive Style: Frustration and Loss of Self-Esteem

Opting for a passive, submissive or inhibited response to conflict leads to a deep sense of personal dissatisfaction, frustration and guilt.

Not daring to express our opinion or to say "no" when necessary generates internal anger and the feeling that others are the ones who decide for us.

This dynamic of constantly giving up control and not standing up for one's rights has a devastating effect on self-perception, leading people who adopt this style frequently to develop very low self-esteem.

The result is a vicious cycle where inaction fuels frustration, which in turn further weakens confidence in dealing with future conflicts.

The Repercussions of Aggressive Style: Isolation and Deteriorated Relationships

On the other hand, reacting aggressively, although it may give a false sense of momentary control, has equally negative consequences.

It is very common for the person who acts aggressively to feel guilty once the tension has subsided.

In addition, this style causes humiliation of the other person, generates an atmosphere of violence and threat, and violates the rights of others, which inevitably leads to the deterioration of social relationships.

In the long run, people who frequently resort to aggressiveness to resolve conflicts end up facing social rejection and isolation, as their behavior erodes the trust and respect of their environment.

The Benefits of the Assertive Style: Satisfaction and Healthy Relationships

In contrast, the assertive response is the one that generates the most positive and constructive results.

By expressing our ideas and defending our rights with respect, we experience personal satisfaction and a marked improvement in self-esteem.

This style fosters good social relationships and increases understanding, not only towards others, but also towards ourselves.

Assertiveness allows us to make our own decisions, develop critical thinking and feel that we have control and mastery of the situation in a balanced and respectful manner.

It is the only style that allows us to resolve conflicts in a way that makes all parties feel heard and valued, laying the groundwork for future collaboration.

Summary

In the face of any conflict, we react by adopting one of three communication styles: passive, aggressive or assertive. The choice of our style is not trivial, as each triggers completely different consequences.

Opting for a passive response to conflict leads to a deep sense of dissatisfaction, frustration and guilt. This dynamic of constantly giving in has a devastating effect on self-perception, leading to low self-esteem.

On the other hand, reacting aggressively, even if it gives a false sense of control, causes humiliation of the other and deteriorates relationships. In the long run, it leads to social rejection and isolation.


consequences of each communication style in conflict resolution

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