QUESTION 1: What is the main mission of the housekeeping department in a hotel?
QUESTION 2: What activity in the housekeeping department involves leaving each room in perfect condition?
QUESTION 3: What factor determines the quality of lingerie in an excellent service?
QUESTION 4: What responsibility does the housekeeping department have for items left behind by guests?
QUESTION 5: Why is the housekeeping department considered a cornerstone of any accommodation establishment?
QUESTION 6: What does the constant and meticulous maintenance of the floors department include?
QUESTION 7: What is one of the most important tasks of the floor department related to linen?
QUESTION 8: What characteristics should the profile of the floor department staff have?
Please, log in to have your progress recorded. Without logging in, you will be able to take the test but your progress in the course will not be increased
