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Test Prejudices
Agenda
QUESTION 1: PREJUDICES DO NOT HELP IN THE RELATIONSHIP BETWEEN COACH AND CLIENT BECAUSE:
They allow us to appreciate the qualities of others
They promote acceptance
They do not allow trust between them
They allow the development of an open mentality
QUESTION 2: A COACH CAN HELP HIS CLIENT AS LONG AS:
Understand that appearances do not always express the truth
They see the client's reality from their truth
It is fully involved with the client's reality
Attempts to modify the client's personal truth
QUESTION 3: WHEN ASKING QUESTIONS TO THE CLIENT, THE COACH'S OBJECTIVE IS:
Advise clients
Understand the person you are guiding
Point out their mistakes
Make them see that they are wrong
QUESTION 4: WHAT IS THE RECOMMENDED WAY FOR A COACH TO GUIDE THE CLIENT?
Demonstrating compassion and sympathy
Insist that you modify your personal truth
Not to relate too much to the customer
Gain their trust with gifts
QUESTION 5: IF A CLIENT SHOWS DISCOMFORT BECAUSE HE/SHE IS PREJUDICED TOWARDS THE COACH:
You will stop working with that customer
He will give you a distant and unfriendly treatment
It will open your mind to understand their reasons
It will put pressure on the customer to change his attitude
QUESTION 6: THE FUNDAMENTAL PREMISE OF A COACH IS:
Be friendly with the customer
Involvement in the customer's personal life
Understand the customer in order to help him/her
Influence your client's self-esteem
QUESTION 7: DO BIASES HELP THE COACH TO VALUE HIS CLIENTS?
Yes
No
QUESTION 8: AN OPEN-MINDED COACH ALWAYS:
Create strong and reliable relationships with your customers
He assumes he is always right
Undervalues the opinion of others
It does not consider the customer's truth to be important
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INCORRECT QUESTIONS
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What is the error?
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