QUESTION 1: IS IT IMPORTANT FOR THE CUSTOMER TO BE SELF-CONFIDENT?
QUESTION 2: CAN THE COACH SOLVE HIS CLIENT'S PROBLEMS IF HE DOES NOT KNOW HIM IN DEPTH?
QUESTION 3: WHAT RESOURCE CAN BE USED TO ENHANCE CUSTOMER CONFIDENCE?
QUESTION 4: WHAT IS THE PRIMARY PURPOSE OF THESE QUESTIONS?
QUESTION 5: WHAT TYPE OF SITUATIONS SHOULD THESE QUESTIONS REFER TO?
QUESTION 6: WHAT SHOULD THE CLIENT FEEL WHEN ANSWERING THESE QUESTIONS?
QUESTION 7: WHAT SHOULD THE CLIENT'S QUESTIONS HIGHLIGHT?
QUESTION 8: IS THE CLIENT'S SELF-CONFIDENCE IMPORTANT FOR THE TREATMENT OF OTHER PROBLEMS TO BE SOLVED BY THE COACH?
Please, log in to have your progress recorded. Without logging in, you will be able to take the test but your progress in the course will not be increased