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Test Communication (Ii)
Agenda
QUESTION 1: WHICH OF THE FOLLOWING PAIRS OF WORDS OR PHRASES REPRESENT POSITIVE OR UPLIFTING MESSAGES?
Problem, discuss
Do not be anxious, failure
Result, solution
None of the above
QUESTION 2: VERBAL COMMUNICATION REFERS TO:
The words and the tone with which we use them
The gestures we make when we communicate
QUESTION 3: ON NON-VERBAL COMMUNICATION:
Verbal communication is avoidable
It does not provide a significant percentage of information
Non-verbal language is never instinctive
Most of these messages are displayed unintentionally
QUESTION 4: WHAT SHOULD THE INTERLOCUTOR TRY TO DO TO SHOW CONFIDENCE?
Pay attention to mimicry, eye movement and facial expression
Preferably use swivel chairs and use them to turn on their own
Holding objects such as glasses, pens, etc. in their hands
Rest your elbows on the table
QUESTION 5: WHEN CAN A PERSON APPEAR NERVOUS BASED ON GESTURES?
He closes his eyes when he speaks
He puts his hands in his pockets
He works while someone is talking to him
If you take off your shoes
QUESTION 6: AN INTERLOCUTOR INFERS INTEREST IN THE CONVERSATION IF:
Nod slowly and at intervals
Do not nod
Nodding quickly and frequently
None of the above
QUESTION 7: WHEN IS ANGER OBSERVED, BASED ON FACIAL EXPRESSION?
Mouth open, lips tense
Low and contracted eyebrows, wrinkles between the eyebrows
Wrinkles on the nose, elevation of the corner of the lip
None of the above
QUESTION 8: FOR BETTER COMMUNICATION IN FORMAL ENVIRONMENTS, IT IS NECESSARY:
Breathing at mid-thorax
Rest elbows and hands on the table
Pronounce words clearly
Fast talking
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