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Test Coaching tools and techniques (Ii)
Agenda
QUESTION 1: WHAT DOES IT MEAN TO HAVE AN APPRECIATIVE LANGUAGE WITH EMPLOYEES?
Verbal and non-verbal tokens of appreciation
Impose a predetermined agenda
Not having a predetermined agenda
Provide constructive feedback
QUESTION 2: THE APPRECIATIVE LANGUAGE COMPRISES:
Verbal appreciative language
Non-verbal appreciative language
Verbal and non-verbal appreciative language
Neither of the two
QUESTION 3: WHAT CHARACTERISTICS SHOULD CONSTRUCTIVE FEEDBACK HAVE?
Empathetic only without the need to be honest
Honest only without the need to be empathetic
Honest and empathetic
Neither of the two
QUESTION 4: A GOOD LEADER-COACH HELPS HIS TEAM TO:
Find alternatives by broadening their perspectives
To think about the obstacles
QUESTION 5: WHAT IS THE PURPOSE OF LINGUISTIC EMPOWERMENT?
Humiliate the collaborator
Judging the employee for bad decisions
Make the collaborator believe he/she is a victim of the circumstances
Create accountability with decisions and choices
QUESTION 6: IN ORDER TO BUILD EFFECTIVE ACTION PLANS, IT IS SUGGESTED THAT:
The objectives are only in the mind of the employee
Write down the importance of achieving the objective
Failure to specify when a certain action will take place
Do not set reminders
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INCORRECT QUESTIONS
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