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Test Handling False and Incomplete STARs
Agenda
QUESTION 1: What is a "False STAR" according to the text?
A response that omits the Situation or Task
A response that speaks in the plural ("we") and omits the Action
A theoretical or general response, without a concrete example of a past event
A response that omits the Result (R)
2nd QUESTION: What is an "Incomplete STAR"?
A response that omits one of the four components (Situation, Task, Action, or Result)
A response that is theoretical, such as "leadership is..."
A response in which the interviewer induces the example
A response that only evaluates "theoretical knowledge"
3rd QUESTION: What is the strategy for handling a "False STAR" (theoretical response)?
Gently redirect the candidate to a specific experience or a concrete example
Asking "What exactly did you do?"
Ask "And how did it all end?"
Give an example ("Something like a difficult client?") to help you
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