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Test Voice mail Recommendations
Agenda
QUESTION 1: WHICH COMMUNICATION TOOL IS OFTEN OVERLOOKED BUT STILL RETAINS ITS ESSENTIAL VALUE?
Voice mail
Text messages
Social networks
None of the above
QUESTION 2: WHAT IS THE PURPOSE OF FOLLOWING CERTAIN RECOMMENDATIONS REGARDING VOICE MAIL?
Promote the exclusive use of text messages
Sharing personal stories about voice mail usage
Making the most of this tool in modern communication
None of the above
QUESTION 3: WHAT IS RECOMMENDED AT THE BEGINNING OF THE VOICE MESSAGE TO ENSURE THAT THE RECIPIENT RECOGNIZES YOU AND UNDERSTANDS WHO YOU ARE?
Do not identify yourself to maintain intrigue
Speak in a mysterious tone
Identify yourself clearly, provide your name and, if necessary, additional information
Leave a blank message
QUESTION 4: HOW IMPORTANT IS IT TO BE SPECIFIC IF YOU WANT THE RECIPIENT TO TAKE ACTION AFTER LISTENING TO THE VOICE MESSAGE?
None of the above
Prevent the recipient from taking action
No need to be specific
Help the recipient clearly understand what he/she is expected to do
QUESTION 5: WHAT IS THE FUNCTION OF MENTIONING THE RELEVANT DATE AND TIME IN A VOICE MESSAGE?
Adding irrelevant details
No function in a voice message
Avoid confusion and ensure that both are on the same page
None of the above
QUESTION 6: HOW CAN EMOTIONS BE ADEQUATELY CONVEYED IN A VOICE MESSAGE?
It is not necessary to convey emotions in a voice message
Opting for emotional education and expressing emotions in a way that the recipient will understand them
Avoiding any emotional expression
Using technical language
QUESTION 7: WHAT IS THE RECOMMENDATION AT THE END OF THE VOICE MESSAGE REGARDING CONTACT INFORMATION?
Include contact information, such as telephone number, again
Let the recipient look for the information on his or her own
Sharing unnecessary personal details
None of the above
QUESTION 8: WHAT IS ACHIEVED BY ASKING FOR CONFIRMATION AT THE END OF A VOICE MESSAGE?
Generate more confusion
To provoke anger in the addressee
Ensure that the information has been correctly transmitted and understood
Interrupt communication
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INCORRECT QUESTIONS
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