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Test Application of problem-solving techniques
Agenda
QUESTION 1: What can cause stress if problems are not resolved correctly?
Propose immediate solutions
Avoid thinking about problems
Increase productivity
Generate stress and anxiety
QUESTION 2: What advantage does a methodical approach offer to problem solving?
Allows you to act impulsively
Avoid making decisions
Facilitates objective analysis and rational decisions
Helps to ignore the problem
QUESTION 3: What is the first step in a structured problem-solving approach?
Evaluate advantages and disadvantages
Clearly define the problem
Execute the best solution
Imagine possible scenarios
QUESTION 4: What should be done when generating alternatives in problem solving?
Choose only one option
Focus on the best idea from the start
Look for many solutions without judging
Eliminate unrealistic ideas
QUESTION 5: What does evaluating alternatives in a resolution process consist of?
Evaluate only the negative
Analyze advantages, disadvantages and consequences
Compare with previous problems
Eliminate unwanted ideas
QUESTION 6: What should be done once the best solution has been chosen?
Ignore what was planned
Execute a plan with steps and deadlines
Wait for the results
Consult with others
QUESTION 7: What does the evaluation of the results entail?
Decide whether to continue or change the solution
Look for more problems
Assuming that everything is resolved
Return to the beginning automatically
QUESTION 8: How does a structured approach help with anxiety?
It generates frustration
Decreases the feeling of control
Reduces anxiety and gives a sense of control
Promotes dependence on others
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