Black Friday discounts!
Why choose just one? Take ALL of them for a ridiculous price.
Onlinecourses55 - Start page
Home
LOGIN
REGISTER
LOGIN
REGISTER
Seeker
Test Assertive handling of criticism
Agenda
QUESTION 1: What benefits does handling criticism have assertively?
Protect self-esteem and improve relationships
Completely ignoring what others say
Respond impulsively
Defend yourself with strong arguments
QUESTION 2: What does active listening imply when faced with criticism?
Immediately refute what you hear
Listen without interrupting even if you disagree
Wait for the right moment to respond
Show that criticism is rejected
QUESTION 3: What is the purpose of asking for specificity in a review?
Confusing the critic
Avoid answering
Better understand the message and avoid misunderstandings
Convince the other that he is wrong
QUESTION 4: What does the "Fog Bank" technique do?
Exaggerate the mistake made
Partially accepting what is said without completely agreeing
Reject any criticism
Ignoring the emotions of others
QUESTION 5: What do you do with the Negative Assertion?
Blame others for the mistake
Offer detailed excuses
Accept the error and propose solutions
Defend yourself firmly
QUESTION 6: What attitude is recommended towards destructive criticism?
Verbally attacking the critic
Remain passively silent
Set limits or ignore if necessary
Accept everything that is said
QUESTION 7: What is an assertive phrase when faced with a recognized error?
I'm sure you're wrong too
I already told you it wasn't my fault
You're right, I forgot to send you the report on time
That's not true, check the facts
QUESTION 8: What allows us to differentiate between types of criticism?
Know the sender's intention and his way of expressing himself
Knowing whether the critic is a friend or not
Understanding how to respond aggressively
Define an immediate solution
Send
This test is only available to students who have purchased the course
INCORRECT QUESTIONS
Previous
Next
Are there any errors or improvements?
Where is the error?
What is the error?
Send
