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Test Proxemics and Physical Contact (Haptics) in Business

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1st QUESTION: What does proxemics study?

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QUESTION 2: What is the approximate distance considered "personal space"?

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3rd QUESTION: What posture helps to reduce distance without being uncomfortable?

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4th QUESTION: What signal indicates that the customer feels that his comfort zone has been invaded?

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QUESTION 5: What is the effect of a firm and warm handshake?

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QUESTION 6: In what context can a subtle tap on the shoulder be used?

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7TH QUESTION: How do male-male interactions usually look like according to the text?

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8th QUESTION: What does dressing according to the customer's environment communicate?

This test is only available for students who have purchased the course
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