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Test Diagnosis of Training Needs (DNC)
Agenda
1st QUESTION: Where do manifest training needs arise from?
Structural changes, mobility or new technological advances
From the manager's imagination
From hallway gossip
From the desire to spend money
2nd QUESTION: What tool is used to identify uncovered or hidden needs?
Intuition
Techniques such as surveys, interviews and observation
Chance
Letter reading
QUESTION 3: What is compared to identify knowledge gaps?
The employee's salary with the boss's salary
The employee's age with seniority
The requirements of the position with the current capabilities of the occupant
The employee's starting time with the employee's leaving time
QUESTION 4: How should the objectives of the training plan be expressed?
In vague and poetic terms
In abstract wishes
In financial promises
In clear and measurable behavioral terms
QUESTION 5: What is the effect of communicating the plan in advance?
Motivates voluntary participation and generates positive reactions
Scares employees
Generates mass resignations
Has no effect
QUESTION 6: What does a systematic needs assessment avoid?
Saves money
Assured success
Training for training's sake without alignment with real problems
Hiring new employees
7TH QUESTION: What does the analysis of people within the diagnosis consist of?
In studying the company as a whole
In identifying who individually requires specific training
In reviewing the machines
In analyzing the external market
8th QUESTION: What does the presence of performance problems or repeated absenteeism indicate?
That the employee is bad
That the boss is demanding
That there are no problems
An uncovered training need that requires correction
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INCORRECT QUESTIONS
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Are there any errors or improvements?
Where is the error?
What is the error?
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