QUESTION 1: What is the first pillar of active listening according to the text?
QUESTION 2: What is the recommended attitude to maintain during active listening?
QUESTION 3: What are the follow-up indicators according to the text?
QUESTION 4: What is the main function of rephrasing?
QUESTION 5: According to the text, why is silence useful in active listening?
QUESTION 6: What should the listener avoid when using clarifying questions?
7th QUESTION: What confirms to the speaker that the communication channel is open?
8th QUESTION: What is the result of practicing active listening according to the summary?
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