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Test Non-verbal communication and its impact on the message

1st QUESTION: According to the text, what percentage of the message is transmitted non-verbally?

2nd QUESTION: In a conflict, what can be more important than "what" is said?

QUESTION 3: What can a posture with uncrossed arms and visible hands indicate?

QUESTION 4: What can be denoted by speaking quickly or in a loud tone in an argument?

QUESTION 5: What is recommended to do with facial expression to prevent a conflict from escalating?

QUESTION 6: What signal does your body send to your brain when you relax your shoulders and jaw?

QUESTION 7: What can be perceived as a defensive attitude?

QUESTION 8: How is true strength demonstrated in a conflict, according to the text?

This test is only available to students who have purchased the course
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