1st QUESTION: What is the main analogy that the text uses to explain conflict resolution?
2nd QUESTION: What happens if an incorrect strategy is used to resolve a conflict because it has not been properly diagnosed?
QUESTION 3: According to the text, what is the correct approach to a conflict of values?
QUESTION 4: What strategy is effective for resolving a conflict of interest, which is a competition for resources?
QUESTION 5: In addition to identifying the type of conflict, what does an accurate diagnosis entail?
QUESTION 6: What should we do to avoid confusing someone's actions with our assumptions about their intentions?
QUESTION 7: What is the origin of most conflicts, according to the text?
QUESTION 8: What is the true measure of success in conflict resolution?
Please, log in to have your progress recorded. Without logging in, you will be able to take the test but your progress in the course will not be increased
