QUESTION 1: What is the main idea of intelligent conflict management?
2nd QUESTION: What is the main objective of prevention as a leadership strategy?
QUESTION 3: What types of early signs of discomfort are mentioned in the text?
QUESTION 4: What two qualities are required to intervene in a conflict in a timely manner?
QUESTION 5: What does "awareness" allow you to do in conflict management?
QUESTION 6: What do you demonstrate to others when you face a problem with empathy and presence?
QUESTION 7: What benefit is gained from acting before emotions overflow?
QUESTION 8: How is true mastery in conflict resolution measured?
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