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Test Case Analysis: Best Practices and Successful Resolution
Agenda
1st QUESTION: What was the key to success in the multinational case with the manager-assistant conflict?
Waiting for hard evidence
The speed of reaction and early intervention before the lawsuit
Hiring a good lawyer
Ignoring the problem
2nd QUESTION: What precautionary measure was taken in the early intervention case?
Immediate dismissal
Forced vacation
Suspension of salary
Temporary functional separation and change of reporting line
3rd QUESTION: Why was it risky to fire the aggressor in the case of the technology company?
Because he was the owner
Because he was a "genius" who had millions in billings
Because he had a union
Because he was related to the CEO
4th QUESTION: What message did the CEO send by firing the abusive "genius"?
That only numbers matter
That money forgives everything
That it matters more how the results are achieved than the results themselves
That you have to be patient
QUESTION 5: What effect did firing the "untouchable" have on overall productivity?
It decreased due to lack of talent
Increased with the elimination of the fear factor
It remained the same
Caused losses in the millions
QUESTION 6: What was implemented after the abusive manager was fired to heal the team?
A celebration party
A general salary increase
A change of furniture
An "Organizational Healing" program with external facilitators
7th QUESTION: Why is it not enough to remove the bully (the tumor) according to the reconstruction case?
Because the patient (the team) requires trauma rehabilitation
Because it is too expensive
Because the team forgets quickly
Because the work is done alone
8th QUESTION: What validates the exemplary punishment of a senior manager?
The cost reduction policy
Company hierarchy
The Zero Tolerance policy
The importance of sales
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