Emotional intelligence applied to third parties

Emotional intelligence is one of the most important communication skills to be developed by anyone who intends to lead large projects or manage work groups. From the practical approach of applying emotional intelligence to others, we can increase productivity at work and maintain a pleasant and efficient work environment.

This is a skill that is increasingly popular in the most competitive business environments in the world, where employers value highly that their executives are able to develop it and put it into practice in their jobs. Below we will be addressing some of the basic aspects related to this topic.

What is emotional intelligence?

Emotional intelligence is the ability that consists in the deep knowledge and self-regulation of our emotions. It can be summarized as learning to know how our emotions and our state of mind influence the way we interact with our environment and the decisions we make on a daily basis.

Improving our emotional intelligence allows us to be more competent, since we learn to handle high-stress situations, knowing in advance if we are in the best moment to face them or if it is better to postpone the problem in question.

What is emotional intelligence applied to third parties?

When we talk about emotional intelligence applied to third parties, we are referring to transferring all that self-knowledge of our emotions to third parties, that is, applying our ability to the group around us.

An example of this can be to take care of our employees' state of mind. It has been proven that a bad mood has a negative influence on work performance. If we apply our emotional intelligence to detect low mood in our employees, we can take measures to counteract it in time, before it has an impact on work results.

Another very important application of emotional intelligence applied to third parties is the management of complicated emotional situations. During the development of our business, we will face various adversities that can lower the morale of our employees. For example, a bad run of sales, a drop in profits or a product that is not as successful as expected.

If we are empathetic enough, we will be able to appreciate how these events may have impacted the emotional state of our workforce. You have to understand that behind every setback of a company there is a lot of work from your staff, desires and aspirations to see success as much as you do, people who will feel responsible and others who will lose their self-confidence. This is the moment where you must act quickly, minimize the damage and raise the self-esteem of your employees.

Emotional intelligence applied to third parties is an invaluable resource that every boss must master.

Promote emotional intelligence in your employees

A very simple way to maintain a motivated work team is to promote the development of emotional intelligence in your workers. While emotional intelligence applied to third parties will be very useful to handle complicated emotional situations, the fact of having a staff of workers who have learned to master this valuable resource, will be very useful as a catalyst when facing various vicissitudes.

It is a very profitable investment to train your workers and invest time in their emotional training. Making them more stable in the face of setbacks will result in fostering a fighting spirit and resilience in the face of failures, which in the most complicated situations will lead to a feeling of overcoming rather than defeatism.