Kinesics and the Dimensions of CNV in Leadership

Gestures, Posture and Movement as key signals.

Kinesics, or the study of body movement, is central to nonverbal communication in leadership.

It includes a wide range of signals: from the gestures we make with our hands to emphasize or illustrate our words, to our overall posture, which communicates our level of confidence, openness or defensiveness.

Even subtle movements, such as leaning forward during a conversation, can indicate engagement and interest, while slouching or fidgeting can project insecurity or disinterest.

For a leader, being aware of these elements is vital. An upright posture and open, deliberate gestures reinforce authority and credibility.

How we move in a space, whether confidently occupying it or withdrawing, also sends powerful messages about our perceived status and our willingness to interact.

Mastering kinesics means intentionally aligning our movements, gestures and posture with the verbal message we want to convey, thus ensuring coherent communication and greater impact.

Oculesia: The role of eye contact

Oculesia focuses specifically on eye behavior, particularly eye contact, and plays an immensely significant role in nonverbal communication.

In many Western cultures, maintaining proper eye contact is interpreted as a sign of trust, attention, honesty and respect.

For a leader, the ability to hold the gaze appropriately is essential to building rapport and establishing credibility.

Firm eye contact demonstrates confidence in oneself and the message being delivered.

Conversely, avoiding the gaze can be interpreted as disinterest, nervousness, or even insincerity.

However, too much eye contact can also come across as intimidating or aggressive.

The key is to find a balance, often described as holding the gaze for approximately 70% of the time when listening and 50% of the time when speaking, allowing natural pauses to avoid fixation.

Mastering oculesia involves adapting eye contact to the context and audience to connect effectively.

Haptics: The role of physical contact

Haptics refers to the study of touch as a form of nonverbal communication. In the professional environment, the use of touch is limited but can be significant.

The most common and accepted example is the handshake, which can communicate confidence, warmth or even dominance, depending on its firmness, duration and accompanying eye contact. A firm, confident handshake usually projects professionalism.

Other forms of contact, such as a pat on the back or a light touch on the arm, can be used to convey support, congratulations or connection, but should be used with extreme caution.

It is crucial to be aware of personal boundaries, cultural differences and the existing relationship.

What is considered a friendly gesture in one culture or relationship may be perceived as invasive or inappropriate in another.

Therefore, in modern leadership, the rule of thumb is to minimize physical contact beyond the initial handshake, always prioritizing respect for personal space and implied consent.

Summary

Kinesics studies body movement, including gestures that emphasize words and posture, which communicates confidence or defensiveness. An erect posture and deliberate movements reinforce the leader's authority.

Oculesia analyzes eye contact, a key sign of trust and honesty in Western cultures. Avoiding the gaze projects nervousness, while too much can intimidate; balance is vital.

Haptics is the study of touch, with the handshake being the most professionally accepted. Other touches, such as patting, should be used with extreme caution, respecting cultural and personal boundaries.