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Test Learn to say no

QUESTION 1: WHAT IS THE BEST STRATEGY WHEN WE ARE IN THE PRESENCE OF A PROBLEMATIC CUSTOMER?

QUESTION 2: HOW IMPORTANT IS PROFESSIONALISM IN ACCEPTING OR REJECTING PROPOSALS?

QUESTION 3: HOW DO WE ACTIVATE CRITICAL VISION IN OUR WORK TEAM?

QUESTION 4: HOW DOES PRODUCTIVITY MANIFEST ITSELF IN THE PROPOSALS WE ACCEPT?

QUESTION 5: WHAT ARE THE CONSEQUENCES OF NOT KNOWING HOW TO SAY NO?

QUESTION 6: WHAT DO YOU GENERATE WHEN YOU REFUSE ABUSE?

QUESTION 7: WHAT TO DO IN CASE OF A YES?

QUESTION 8: WHAT TO DO IN CASE OF A NO?

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