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Test How to identify and convey expectations in a timely manner
Agenda
QUESTION 1: WHY IS IT IMPORTANT TO DEFINE AND COMMUNICATE EXPECTATIONS EFFECTIVELY IN LEADERSHIP AND TEAMWORK COACHING?
Because expectations have no impact on communication
Because they only benefit the leader, not the team
Because they only affect the relationship between leader and team
Because they contribute to effective communication, the achievement of successful results and constant development
QUESTION 2: WHAT QUESTION IS ESSENTIAL TO IDENTIFY KEY BEHAVIORS NEEDED TO ACHIEVE EXCELLENCE IN THE TEAM?
How many hours do you work per week?
What behaviors do you consider essential to achieve excellence?
What is your leadership experience?
How do you feel about the team's objectives?
QUESTION 3: WHAT IS THE PURPOSE OF THE QUESTION "WHAT BEHAVIORS OF YOUR OWN WOULD YOU LIKE TO REPLICATE?" IN LEADERSHIP COACHING?
Discover implicit expectations of team members
Identify behaviors of others that the leader does not understand
Evaluating the leader's past performance
Revealing leader behaviors to avoid
QUESTION 4: WHY IS IT IMPORTANT TO CONSIDER THE TYPE OF COMMUNICATION EXPECTED IN DIFFERENT SITUATIONS WHEN DEFINING EXPECTATIONS?
To avoid team communication
To reduce the need for electronic communication
To establish clear guidelines for communication in the team
To limit communication about problems
QUESTION 5: WHAT DOES THE QUESTION "WHAT ACTIONS CAUSE YOU DISCOMFORT?" REVEAL? IN THE PROCESS OF DEFINING EXPECTATIONS?
Clear mutual expectations between the leader and the team
Aspects that generate satisfaction in the team
Problems to be ignored
Unmet expectations of the leader
QUESTION 6: WHAT IS CRITICAL IN DEFINING EXPECTATIONS FOR HOW TEAM MEMBERS SHOULD INTERACT?
Being critical of the person rather than the content
Avoid communication with customers and colleagues
Maintaining a hostile work environment
Striking a balance between being critical of the content and respectful of the individual
QUESTION 7: HOW IMPORTANT IS IT TO DEFINE THE EXPECTATIONS THAT THE LEADER HIMSELF/HERSELF OFFERS TO THE TEAM IN THE COACHING PROCESS?
It is not important, since only the expectations of the team towards the leader should be defined
Establishes a solid framework for collaboration and growth
Complicates the relationship between leader and team
None of the above
QUESTION 8: WHY IS IT BENEFICIAL TO HAVE EARLY CONVERSATIONS ABOUT EXPECTATIONS IN A COACHING RELATIONSHIP?
Why it is not necessary to define expectations in coaching
Because the process of defining expectations is short and does not take time
Because it lays the foundation for a path of shared development and success
Why effective communication is unnecessary in coaching
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