How to identify and convey expectations in a timely manner

In the realm of leadership and teamwork coaching, the importance of setting and communicating expectations effectively becomes evident. This skill is not only crucial to the relationship between leader and team, but also to the achievement of successful results and ongoing development.

In the context of coaching conversations, the need to define and understand the expectations of both the leader and the team members arises. This becomes an essential exercise that not only benefits the coaching process, but also impacts overall communication and the way work interactions are conducted.

An effective way to define these expectations is through a series of specific questions.

What behaviors do you consider essential to achieving excellence?

Identify the key behaviors that are critical to achieving overall organizational or department-specific objectives. Recognizing these essential actions for success is a critical step in the process of setting clear expectations.

What behaviors of your own would you like to replicate?

Herein lies the possibility of uncovering implicit expectations that the leader may have without even being aware of them. Consistency in certain behaviors, such as coaching and effective communication, may have been a key factor in their past successes, suggesting that these expectations also apply to others.

What kind of communication do you want to establish?

Communication becomes a crucial component when defining expectations. Considering the type of communication you expect in different situations is essential. From communicating about problems, to choosing when it is appropriate to discuss certain issues face-to-face or through electronic means, these interaction expectations set clear guidelines for the team.

What actions cause you discomfort?

Identifying which aspects generate irritation or dissatisfaction may indicate unmet expectations. What issues may be a sticking point for you. These frustrating situations may be signs that certain needs and expectations are not being met.

How do you expect team members to interact?

Either with each other, with you, or with customers and colleagues. The leader can have clear expectations about the quality of interactions and the importance of constructive discussions. Striking a balance between being critical of the content and respectful of the person is critical to maintaining a healthy work environment.

What can they expect from you?