QUESTION 1: Which of the following is one of the three key nonverbal components of active listening according to the text?
QUESTION 2: What does a light, natural smile convey during active listening?
QUESTION 3: According to the text, what does it mean to paraphrase?
QUESTION 4: What body posture shows genuine engagement in the conversation?
QUESTION 5: How is it recommended to use words of reinforcement or compliments?
QUESTION 6: Which of the following is an example of a reinforcing word cited in the text?
7th QUESTION: What is the point of asking relevant and intelligent questions in a conversation?
QUESTION 8: Why are paraphrasing and summarizing crucial before giving our opinion?
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