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Test [All Forever] and [It's You]
Agenda
QUESTION 1: What effect does the "everything forever" communication pattern have on the other person?
It makes the person feel motivated to change
Open the door to a productive conversation
It makes the person feel judged and hopeless of improving
Helps the person see the situation objectively
QUESTION 2: What is the antidote to the "all forever" communication pattern?
Respond with another exaggeration to show the error
Keep comments specific to the situation
Ignore the comment to avoid starting a discussion
Attacking the other person's character
QUESTION 3: What does the "it's you" communication pattern attack?
Only observable behavior at a specific time
Possible solutions to a conflict
The feelings of the person speaking
The character of the person rather than his behavior
QUESTION 4: Which of the following sentences is an example of the "are you" pattern?
You never listen to me
You are lazy
You're always late
You arrived late today
QUESTION 5: What is the best way to detoxify a situation where the "it's you" pattern is used?
Further personalize the problem
Ignore the comment and wait for the person to calm down
Arguing about who is to blame for the problem
Stick to the specific and don't personalize
QUESTION 6: What does the use of the "all forever" pattern imply?
Keep comments specific to the situation
Attacking a person's character
The use of absolute and generalized statements, such as "always" or "never"
The search for a constructive solution
QUESTION 7: How is a comment that attacks a person's character perceived?
As a personal and non-constructive attack
As an opportunity for improvement and growth
As an objective and fact-based commentary
As an invitation to an open dialogue
QUESTION 8: What are the two patterns of toxic communication mentioned based on?
In search of solutions
In exaggeration and personalization
In empathy and active listening
In assertive communication
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