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Test Effective communication and mutual respect as pillars

1st QUESTION: What is the basis of conflict prevention according to the text?

2nd QUESTION: What is the "main fuel for tension" when communication is poor?

QUESTION 3: What should feedback focus on so that it is constructive and helps solve problems at their root?

QUESTION 4: What does "active listening" entail?

QUESTION 5: What often happens with problems when people feel they have been actively listened to?

QUESTION 6: What is described in the text as a "natural barrier to conflict"?

QUESTION 7: How does a leader set a standard of respect that the team tends to follow?

QUESTION 8: Why is it critical for leaders and employees to strive to be transparent with information?

This test is only available to students who have purchased the course
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