Transcription Effective communication and mutual respect as pillars
Strong communication is the foundation of conflict prevention.
When communication is poor, misunderstandings become the main fuel for tensions.
To avoid this, it is critical that leaders and employees strive to be transparent with information, providing all the necessary details so that there are no assumptions.
In addition to transparency, constructive feedback is a key element.
Conflict can arise when a problem is not addressed in a timely manner, allowing resentment to build up.
By providing feedback in a respectful, problem-focused way, rather than person-centered, you open a channel for dialogue that can resolve the problem at its root.
Active listening is as important as communication.
Actively listening to others involves a conscious effort to understand their perspective, rather than simply waiting for your turn to speak.
This demonstrates respect and disarms the other person, making them feel valued and understood.
When people feel heard, problems often go away on their own, which is one of the most powerful tools for conflict prevention.
The principle of mutual respect complements effective communication.
An atmosphere of genuine respect is a natural barrier against conflict, as people feel valued for their contributions, regardless of their position or personality.
Treating others with courtesy, kindness and politesse creates an environment where disagreements are seen as opportunities to grow, not threats.
A leader who treats all employees as equals, without talking down to them or interrupting them, sets a standard of respect that the entire team tends to follow.
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effective communication and mutual respect as pillars