Course of Resolution and Mediation of Labor Conflicts
ByOnlinecourses55
135385
Do you feel that your company's workplace climate is deteriorating? Are disputes between employees or departments slowing productivity and increasing stress? A poorly managed workplace conflict is an organization's greatest hidden cost, leading to absenteeism, burnout, and even instances of workplace harassment.
This course is the definitive guide for leaders and HR professionals. You will learn to go beyond firefighting. We will teach you how to apply workplace mediation techniques for individual conflicts and to understand the fundamentals of collective bargaining for group disputes. It is about improving labor relations in a sustainable way.
Success in dispute resolution rests on the mediator's ability. You will develop the key managerial skills: assertive business communication, active listening to understand the parties' real interests, and emotional intelligence to handle high tension situations such as accusations of workplace bullying, often called mobbing.
You will not only learn to resolve conflicts but also to build a conflict prevention system. You will learn the fundamentals of labor law that frame these disputes. Upon completion, you will have the tools to foster a positive organizational climate, improve workplace well being, and create a culture grounded in respect and collaboration. You will be equipped to measure outcomes and implement continuous improvements that sustain these gains over time.
Course Details
- Video hours 4
- Study hours 32
- Videos 48
- Test 48
- Level to Expert Level
- Language English and MultiLanguage
- Certificate of studies
- Lifetime access
- 7 Days of guarantee
- Secure payment with SSL
- We accept all forms of payment
