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QUESTION 1: What service is usually contracted from an external dry cleaner in hotels?

QUESTION 2: What should the chambermaid do when a guest forgets an item in the room?

QUESTION 3: What do you do with small decorative items when preparing a room for blocking?

QUESTION 4: What is the reverse process for blocking a room?

QUESTION 5: What procedure is followed for customers' personal clothing once the customer has completed a form?

QUESTION 6: How long are forgotten items kept in a hotel before management decides what to do with them?

QUESTION 7: What do you do with the furniture in a room that goes into "lockdown"?

QUESTION 8: What items of clothing are put on first when helping a customer pack?

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