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Test Step - Shared Understanding

QUESTION 1: What is the main objective of the Inquiry and Disclosure phase?

2nd QUESTION: What is the most common mistake in the phase of building the fund of understanding?

3rd QUESTION: What tools are mentioned to build the pool?

4th QUESTION: How is it recommended to start the process between inquiry and disclosure?

QUESTION 5: What attitude should the listener have while the other is speaking?

QUESTION 6: How should one's perspective be expressed during disclosure?

7TH QUESTION: What metaphor does the text use to describe how the pieces of each person help to see the whole situation?

QUESTION 8: According to the text, what is the effect of validating each other's experience?

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