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Test Communication under Stress
Agenda
1st QUESTION: What is the impostor's automatic instinct when asked a question he/she does not know how to answer?
Faking knowledge to avoid being discovered
Saying "I don't know" and staying silent
Changing the subject quickly
Blaming another colleague
2nd QUESTION: What is the effect of an honest and transparent admission of ignorance to others?
Reduce authority
Increases confidence and demonstrates integrity
Creates doubt about your ability
Causes immediate dismissal
3rd QUESTION: What strategy is recommended to avoid paralysis by analysis in important meetings?
Waiting until the end to speak
Taking too many notes
Early intervention
Looking at cell phone to calm down
QUESTION 4: What happens to the difficulty of intervening in a meeting as time passes in silence?
Decreases and easier to talk
Stays the same
Irrelevant
Increases exponentially and becomes more difficult
QUESTION 5: What nonverbal action is critical to projecting confidence in virtual environments?
Turn off the camera to relax
Cross arms
Look away
Maintaining an open posture and eye contact to the camera
QUESTION 6: What kind of phrases should be used instead of babbling or making up answers?
Excessive apologetic phrases
Constant doubt phrases
Bridging phrases that maintain authority
Total denial phrases
QUESTION 7: What is the main purpose of "pitching the voice" in the first few minutes of a meeting?
Demonstrating intellectual superiority
Validating oneself as an active participant and breaking the blockage
Imposing oneself on others
Ending the meeting quickly
QUESTION 8: Where does true professional confidence lie with respect to knowledge?
Knowing how to manage what you do not know
Having an answer for everything
Memorizing all the data
In never admitting mistakes
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