Teaching problem solving

Conflict resolution is an important cognitive skill that deserves special attention. How can we teach our children to master this skill?

As conflict resolution skills develop, they become unconscious competencies that are easily performed. However, the effectiveness of these skills will depend on whether they meet what is socially considered appropriate in a problematic situation.

Apply.

To teach our children to solve problems, we can apply:

• The facilitation level: This approach involves identifying the problem and seeking appropriate solutions. We can guide our children to focus on the problem by asking them questions such as: What are you having difficulty with? How many ideas can you think of in one minute to solve it? Are these ideas realistic? Can you put them into practice?

• Mediation is an effective way to resolve disagreements between two or more people. It involves seeking the help of someone who is not involved in the conflict, such as a friend or adult. The mediator helps lay the groundwork for a mutually beneficial agreement for all parties involved.

• Inquiry involves reflecting and looking for positive aspects. For example, if two siblings are arguing over their turn at the game console, questions such as, "How long did each play?" or "Did they fulfill their responsibilities before playing?" can be asked. The positive is assessed and each will play with the time set by a timer.

• Refereeing: involves the parent acting as a judge and giving the verdict. For example, the child may be told, "Apologize to..." and explain the reasons why he/she should apologize."

Conflict management.

Some key elements of proper conflict management include:

• Avoid focusing on the past.

• Praise the agreement reached and the creativity used to resolve the conflict.

• Practicing active listening, since without it no problem is solved.

A parent detects that his child is being bullied. He informs himself and acts intelligently by talking to teachers and parents. He offers support to his child and explains that, although it is normal that there are people who enjoy hurting, this should not affect his self-esteem. It