Encourage your customers

The coach is a professional who must focus on developing high-impact skills from a multidisciplinary perspective. The emotional state of our clients plays a fundamental role in the possible results to be obtained during the development of our coaching sessions.

With this in mind, it is of vital importance to work on the state of mind of our clients if we want to have a greater impact on them. Encouraging clients and showing them the growth opportunities they have through your services will allow them to stay focused and focus their efforts on their goals.

During the development of this guide we will be addressing some significant elements when it comes to motivate your clients and focus them on obtaining satisfactory results for their personal development.

Show your clients what the possible results are.

One of the most powerful sources of motivation is the visualization of the possible future results of our actions. One of your strategies as a coach, when encouraging your clients to work with dedication, is to show them the possible results they can achieve. This is a motivational resource widely used in almost all professional areas.

It happens in sports, where the coach focuses his players on the possible rewards of their efforts, and it also happens in the business world, where company directors promise salary increases and rewards to those who work with dedication and have good results.

When showing the possible results to the clients you must do it from honesty, being realistic, but with a positive vision, emphasizing that everything will depend on the dedication they put in their work.

Show your clients what their progress has been.

Sometimes you don't need to make use of future results to motivate your clients, it is enough to point out what they have achieved since they started focusing on their goals.

Making comparisons between where they started and where they are now can be an important source of motivation in achieving their goals.

You should also note that if they do not continue to focus on their work, they may lose all the progress they have made. This would translate into a waste of effort, time and resources in vain, so it is not consistent to give up at this time.

Accompany them in their moments of weakness.

As it happens in all daily aspects of life, we all have better moments than others. It is impossible to always perform in the same way, it happens to us at work, in household chores, in interpersonal relationships, etc. We do not always have the same energy and day-to-day problems can hinder our performance.

Knowing this, it is common for our clients to have days when their mood is not the most appropriate. This in principle is not a bad thing if they are able to overcome it along the way, since as we have said before, it is a very common human behavior. To solve these eventualities, the best thing to do is to be supportive and understanding in times of emotional downturn.

Your clients must understand that they are in a transitory emotional state and that they should not be discouraged for not having a good day. Commit them to overcome each event with a positive outlook, the fact that they are not in a good mood today is no excuse for not being in a good mood tomorrow. The pressure must be balanced when encouraging them, they should not feel judged as this may cause an undesired effect. Give them their space to recover, but guide them throughout the process.