Transcription From problem to growth opportunity
From problem to growth opportunity
The common view of conflict as something negative is superficial and limited, since ignoring it only generates frustration, emotional repression and, in time, can lead to an outburst.
The real problem is not the conflict itself, but the way we deal with it.
When we address it with the right tools, it becomes a door to progress and a valuable opportunity.
Therefore, the objective of this course is not that you stop having conflicts, but that you learn to manage them in an intelligent way, transforming each one into an opportunity for improvement.
Conflict as a mirror for personal growth
Conflict is a "seed of growth" that allows us to adjust, innovate and advance personally and professionally.
It acts as a mirror that forces us to examine aspects of our life that need attention, such as a limit we have not known how to set, an unheard need or an unrealistic expectation.
A good resolution of a conflict can generate great ideas, solid alliances and personal transformations.
Conflict is a manifestation of the energy of friction between opposing forces.
At the human level, this friction can be used for the creation or destruction of value.
It is a conscious choice to decide whether conflict will serve to destroy relationships or to drive growth, innovation and efficiency in systems.
In fact, innovation is often born out of the confrontation of ideas and the challenge to the status quo.
As intelligent beings, we can choose what to do with the energy that conflict produces: destroy it (affecting productivity and putting people on the defensive) or use it to stimulate growth and drive people to be better.
Conflict as a catalyst for innovation
Disagreement is not inherently bad; on the contrary, it is the engine of progress. Innovation arises when the established norm is challenged.
For example, aviation would not exist if the idea that "nothing heavier than air can fly" had not been challenged.
Similarly, great ideas and courageous decisions emerge from well-managed conflict.
Many of the best alliances and personal transformations are born right after good conflict resolution.
Debating a problem can lead to more informed and creative solutions.
In a work environment, conflict can lead to positive changes, such as the establishment of new procedures or rules, if addressed constructively.
The purpose of this course is for you to develop the skills, tools and mental frameworks necessary to manage conflicts intell
from problem to growth opportunity