The difference between resolving and managing conflict

Conflict resolution: the road to reconciliation

Conflict resolution is a process whose main objective is the definitive solution of the problem, seeking to reestablish trust and rebuild the relationship between the parties.

It focuses on finding a lasting solution that meets the needs of all involved.

This approach is ideal when people care about their relationship, either because it is personal or because it helps them achieve their common goals.

To achieve this, it is necessary to generate an environment of trust, ensuring that no one's needs are threatened and, in some cases, even supporting their satisfaction.

Resolution is an active process that seeks peace and harmony through dialogue and collaboration.

Conflict management: coexistence and harm minimization

On the other hand, conflict management is a more pragmatic approach that is applied when a total solution is not possible or certain.

Its objective is to establish processes and systems to minimize the negative effects of conflict, allowing the parties to coexist despite their differences.

This method is most appropriate in situations where the relationship cannot be easily broken, such as between divorced parents or co-workers who do not get along but need to continue collaborating.

Management does not seek reconciliation, but functionality.

It focuses on creating clear rules so that people can interact without escalating conflict, allowing productivity and safety to be maintained despite the underlying tension.

While conflict resolution is the ideal that seeks a long-term solution, conflict management is a practical alternative that seeks to minimize damage and ensure coexistence in the short and medium term.

Summary

Conflict resolution seeks a definit