Who should I talk to if I'm being bullied online or mobile, UNICEF informs us.

The Immediate Circle of Trust: Parent and Family

The first and most important recommendation for a victim of cyberbullying is to break the silence and tell a trusted adult.

Fear of parental reaction (especially fear of having the cell phone or computer taken away) is the main obstacle.

Therefore, it is emphasized that the victim must confide in his or her parents or legal guardians.

They will not only provide the emotional support necessary to validate the suffering, but they are the only ones with the legal capacity to act on behalf of the minor.

It is critical that the victim understands that the purpose of telling is not to be punished (by taking away the technology), but to help stop the suffering. The family is the first protective shield.

If communication with the parents is difficult, look for another close relative (an uncle, an older sibling, a grandparent) who can act as a mediator and help manage the situation.

Isolation is the bully's greatest victory; communication is the first step to defeat him/her.

The School Environment and Trusted Friends

Since the vast majority of cases of cyberbullying among minors occur among peers in the same class or school, informing the school is essential. The victim must inform his or her tutor or the school counselor.

Teachers have the obligation to act and to activate the coexistence protocols.

They can mediate, talk to the aggressor (and his family) and, above all, monitor the situation in the physical environment (recess, classroom) where cyberbullying usually has its origin or its consequences.

Telling a trusted friend is also an important step.

A friend can offer immediate emotional support and act as an "upstander," both in the digital realm (reporting the post, not sharing it) and in the real one (not leaving the victim alone).

However, the help of friends does not replace that of adults, who have the real power to intervene.

Formal and Emergency Channels

When the harassment is serious, the complaint must be escalated. The first formal channel is the digital platform itself (Instagram, TikTok, WhatsApp, etc.).

All social networks have tools to "block" the user and "report" or "denounce" the content (posts, comments, profiles). This helps the platform to remove the content and sanction the aggressor.

If the harassment includes serious threats against life or physical integrity, sexual content (sextortion) or hate crimes, the situation transcends school and becomes a criminal matter.

In these cases, the law enforcement agencies (National Police, Civil Guard) should be contacted to file a formal complaint, providing all the evidence (screenshots) collected.

Summary

The first step is to break the silence and tell a trusted adult, preferably parents or family members. They provide the emotional and legal support needed to stop the bullying.

It is crucial to inform the school (tutor or counselor), since the aggressor is usually from the environment. A trusted friend can also be a vital support, but adults must take action.

The platform's own reporting tools should be used (block and report). If the harassment includes serious threats or criminal content, the competent authorities should be contacted.