Transcription Disagreeing Assertively
Disagreeing assertively is a crucial skill in being an effective communicator.
It is not about avoiding disagreement, but managing it with respect and confidence.
To achieve this, it is essential to acknowledge the other person's point of view, ask permission to disagree, and justify one's opinion.
Acknowledging the other person's perspective
The first step to assertive dissent is to acknowledge the other person's point of view.
This disarms the interlocutor's defenses, as he or she feels heard and validated.
Instead of rejecting his opinion, he is given a place in the conversation, which makes him more likely to listen to your perspective.
An example of this would be, "John, I heard what you're saying, you think our client should expand their business in Asia."
Asking permission and justifying the opinion
After acknowledging the other's perspective, the next step is to ask permission to disagree.
This may sound submissive, but it actually gives you the space and authority to share your opinion assertively.
For example, "Are you open to hearing me out?".
Once you are given permission, you should verbalize your disagreement using an "I-statement."
Finally, it is crucial to justify your opinion with a logical justification, data or arguments that support it.
This does not seek to impose your point of view, but rather focuses on a rational debate, which promotes respect and trust in the relationship.
Summary
Disagreeing assertively is a crucial skill. It is
disagreeing assertively