Technique for answering

Listen, repeat the question for everyone and save time.

The management of a question begins long before the answer is given. When an attendee asks a question, the speaker should practice active listening and then apply the technique of rephrasing.

This involves repeating the question aloud for the entire room, using the speaker's own words. This maneuver serves two vital functions.

First, it ensures that the entire audience has heard the question, as often the participant's voice is not amplified and attendees in the back rows miss the context.

Second, and more importantly for the speaker, it provides a few golden seconds to process the information and mentally structure a coherent and accurate response.

In addition, repetition allows you to verify with the speaker that you have correctly understood the core of his or her concern, avoiding answers that do not fit what was actually asked.

You can start this process by thanking the speaker with phrases such as "That's a very interesting approach", which validates the participant and buys additional time.

Look at the questioner and then at each other when answering.

Eye contact during the Q&A should be managed as a precise choreography to maintain group inclusion.

While listening to the question, visual attention should be focused exclusively on the questioner, demonstrating respect and active listening.

However, when starting to respond, it is a technical error to keep the gaze fixed solely on that individual, as this turns the session into a private dialogue and excludes the rest of the audience.

The correct technique is to start the response by looking at the speaker, but immediately open the focus and visually scan the rest of the room as the explanation unfolds.

This "socializes" the response, making everyone feel part of the learning process.

At the end of the answer, look briefly back at the questioner to confirm,