Who should help?

The School Center (The Axis of the Intervention)

The school is the main and unavoidable actor in the fight against bullying. It is not an optional responsibility, but a legal and moral obligation.

Help must come from all levels: teachers (tutors and other staff) must be the first line of detection and action, actively supervising the "hot spots" (playgrounds, hallways, bathrooms, dining room) and applying the policy of "zero tolerance" in the classroom.

They should not minimize any conflict. The management and head of studies must ensure that there are clear, effective protocols for action, known by all.

They are responsible for applying disciplinary and educational measures to the aggressor, guaranteeing the immediate protection of the victim and coordinating the response.

The guidance department (psychologists, pedagogues) is key to design prevention programs, train teachers and manage the most complex cases, working with the victim, the aggressor and the group of observers.

The Family (The Fundamental Support)

The family is the basis of the child's emotional security and has a dual role: preventive and intervention.

As has been seen, victims' families must provide a safe haven, listen, believe, and act as their child's primary advocates to the school.

Their role is crucial in rebuilding the child's self-esteem.

Families of aggressors have the difficult task of accepting reality, setting clear boundaries and working on the root causes of such violent behavior, teaching empathy and reparation.

Finally, the families of observers have the responsibility to educate their children not to be passive accomplices, encouraging them to be advocates and to inform adults when they witness an injustice.

The school community only works if families are rowing in the same direction as the school.

Peers and the Administration

Bullying is a group problem and, therefore, the peer group (the observers) is a key part of the solution. They are the ones who have the real power to change the social dynamics of the classroom.

The school should implement programs that encourage "cyber bravery" or active advocacy, such as "student helpers" or "circles of support," which empower students to intervene safely and effectively.

When the group stops laughing at the aggressor and supports the victim, bullying loses its raison d'être.

Finally, the public administration (education departments, educational inspection) must help by providing resources.

They must offer continuous and quality training to teachers, finance effective prevention programs, ensure that the ratios of counselors per student are adequate and act as the last instance of supervision and control, ensuring that schools comply with the law and activate protocols when necessary.

Summary

The school is the main actor. The teaching staff must detect and supervise, and the management must apply protection protocols to the victim and educational measures to the aggressor.

The family is the emotional support. The victim's family must defend her and restore her self-esteem, and the aggressor's family must correct the behavior and teach empathy.

Peers (observers) should be trained to become active advocates. The public administration should provide resources, teacher training and monitor compliance with protocols.