FAQ & Support

Offers Subscriptions and payments Courses and certificates Benefits Study methods Teachers

How does the 3x1 offer on online courses work?

The 3x1 offer allows you to buy three courses for the price of one. By purchasing this plan, you can select three courses of your choice from our platform and automatically add them to your account at no additional cost.

What is the difference between the I Want to Study Plan and the I Want to Study VIP Plan?

Both plans offer lifetime access to all courses on the website with a single payment. However, the I Want to Study VIP Plan includes additional benefits, such as unlimited access and a special price of 99 €

If I buy the Master Plan, can I access all courses on the platform?

No, the Master Plan allows you to choose a master's program from our platform and access all courses that make it up. You will also receive certifications and study materials based on the selected master's program.

If I acquire a plan with lifetime access, will I have to pay again in the future?

No, if you buy the I Want to Study Plan or the I Want to Study VIP Plan, you will have lifetime access with no additional payments. The same applies to the Master Plan, but only for the selected master's program.

What payment methods are available?

We accept payments with credit cards, debit, bank transfers, and other methods depending on your country. You can see the available options at the time of purchase.

Are payments one-time or do I have to pay a monthly subscription?

Plans like I Want to Study and I Want to Study VIP require a one-time payment and give you lifetime access.

Can I request a refund if I am not satisfied with my purchase?

You have a 7-day guarantee on all your purchases.

Is it safe to make payments on the platform?

Yes, we use secure and encrypted payment systems to protect your financial information.

How do I access the courses after purchasing them?

Once you complete your purchase, the courses will be available in your account. Just log in and go to the 'My Courses' section to start studying.

Do the courses include certificates?

Yes, upon completing a course or a master's program, you will receive a digital certificate. In the case of master's programs, you will also have access to additional study materials.

How much time do I have to complete a course?

If you bought an individual course, you will have unlimited access to it. If you acquired a plan with lifetime access, you can study at your own pace with no time restrictions.

Can I download the course materials?

Some courses include downloadable materials such as guides and exercises. If you purchased a Master Plan, you will receive additional materials based on the chosen master's program.

Are there benefits for recommending the platform to other students?

Yes, we offer a referral program that allows you to earn rewards, such as discounts on courses, for every person who registers through your link.

What are the benefits of studying on our website?

By studying on our platform, you get unlimited access to high-quality courses, digital certifications, supporting materials, and the flexibility to learn at your own pace from any device.

Do I receive a certificate upon completing a course?

Yes, upon completing a course you will receive a digital certificate that you can add to your resume or professional profile to demonstrate your knowledge.

Can I access all courses with a single payment?

Yes, with the I Want to Study and I Want to Study VIP plans you get lifetime access to all courses on the platform with no additional costs.

How are courses delivered on the platform?

Courses are delivered 100% online via videos, downloadable materials, and assessments. Some courses also include discussion forums and live sessions with instructors.

Can I study at my own pace?

Yes, all courses and subscription plans allow you to study at your own pace. You have unlimited access to the courses once you acquire them, which allows you to progress according to your availability.

Are there additional materials such as guides or readings for the courses?

Yes, many of our courses include additional materials such as guides, recommended readings, and practical exercises that you can download and use to reinforce your learning.

Are there exams or tests to evaluate my progress?

Yes, most courses include exams, tests, or practical assignments that will help you measure your understanding of the topics. Upon completion, you may obtain a completion certificate if you have met the requirements.