Module of Specialization in Mediation: Develops the fundamental competencies of the mediator role, with a focus on active listening, strategic empathy and the principle of neutrality.
This course provides a methodological framework and practical tools for the effective management of dialogue and the application of assertive communication in negotiation processes.
This advanced training focuses on the constructive transformation of conflicts, enabling the professional to generate a significant impact in complex relational dynamics, such as those of couples.