Role-Playing for Conflict Resolution

Learning about conflict resolution techniques is the first step, but real skill is developed through practice.

Role-playing is a safe "laboratory" where you can rehearse these techniques without the emotional pressures of real conflict.

This exercise will allow you to experiment with active listening, assertive language, and agreement seeking, giving you the confidence to approach future disagreements in a more constructive and collaborative manner.

Goal of the Exercise

The main objective of this activity is for you to practice conflict resolution using the techniques learned in the module in a safe and controlled environment.

Practice Instructions

Step 1: Find a Partner and Choose a Conflict

Find a trusted partner, whether a friend, family member or colleague, who is willing to participate in this simulation exercise with you.

Together, choose a common or fictitious conflict that you can use for practice.

It can be a disagreement over household chores, weekend plans, or any other topic that will allow you both to practice resolving it.

Step 2: Perform the Simulation Applying the Techniques

During the role-playing exercise, focus on applying the following strategies:

• Use active listening: practice repeating in your own words what the other person has said to confirm that you have understood their perspective correctly. For example: "If I understand you correctly, you are frustrated because...".
• Apply "I" language: Express your own feelings and needs without blaming or accusing the other person. Instead of "You never help," try "I feel overburdened when...".
• Seek a "win-win" agreement: Instead of trying to "win" the discussion, work together to find a solution that you are both satisfied with.

Step 3: Reflection and Feedback.

After the simulation, take a moment to reflect on the experience. Talk about how you felt using these techniques.

Ask yourselves the following questions: Was it easy or difficult to apply these strategies.

What worked well and what didn't? How can we improve the next time we are faced with a real disagreement?

Final Reflection

This exercise does not seek perfection, but practice.

Each simulation