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Setting up psychologically safe environments

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Transcription Setting up psychologically safe environments


Anthropological foundations of hand visibility

Displaying the palms in a relaxed and visible manner is an appeasing instinct rooted in human evolution.

Since ancient times, displaying empty hands was the irrefutable demonstration of not carrying weapons in front of strangers, ensuring that the interaction would be peaceful.

At a subconscious level, we are still programmed to distrust those who conceal their limbs.

Therefore, gesturing openly and calmly during a face-to-face presentation or counter service eliminates defense barriers and projects total transparency and security to the consumer.

Implementing Responsive Screen Postures

In today's corporate ecosystem, dominated by webcam meetings, the trend is to frame only the face, hiding the rest of the body.

Despite the obvious space limitations imposed by a desk, it is imperative to make a tactical effort to keep the hands within the viewing angle of the lens.

Performing subtle, natural gestures without histrionic exaggeration injects a dose of positivity into the digital environment.

This small postural adjustment makes up for the lack of physical presence, shortening distances and creating a noticeably warmer atmosphere.

Summary

Keeping the limbs visible responds to a very ancient survival instinct. Showing relaxed palms peacefull


setting up psychologically safe environments

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