Course of Work Harassment: Prevention, Detection & Protocols

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Course of Work Harassment: Prevention, Detection & Protocols

Workplace harassment, known as mobbing, is not a passing conflict, it is ongoing psychological violence aimed at morally destroying the employee. This practical course gives you the essential tools to avoid becoming a silent victim and, if you lead a team, to avoid being complicit by omission in such serious situations.

You will learn to identify the most common harassment strategies known as 'LIPT 60': from isolation and defamation to overloading with useless tasks or impossible deadlines. We will teach you how to document evidence in a legally valid way — incident logs, emails, witnesses — to prepare a solid defense before any authority.

We will analyze the profile of the bully and the victim to understand the full dynamics of abuse. You will thoroughly learn the action protocols that companies are legally required to have and how to activate them correctly. You will learn to clearly distinguish legitimate professional demands from harassment so you can act confidently.

This program addresses serious psychological consequences, such as post traumatic stress, and explains legal routes — social, criminal, administrative — for filing complaints. By the end, you will have the empowerment and knowledge needed to protect your professional dignity, stop abuse, and demand a healthy, violence free workplace.

Course Details

  • 💻 Video hours 4
  • 🕒 Study hours 32
  • 🎬 Videos 52
  • 📝 Test 52
  • 📈 Level to Expert Level
  • Language English and MultiLanguage
  • 🎓 Study certificate
  • 🔓 Lifetime access
  • 🏵️ 7 Guarantee days
  • 💳 Secure payment with SSL
  • 💵 We accept all payment methods
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What will you learn in this course?

  • 🔍 To clearly distinguish between mobbing, work-related stress, burnout, and an isolated workplace conflict.
  • 🚩 To identify the 45 behaviors that constitute workplace harassment according to international scales (LIPT).
  • 📂 How to collect and safeguard valid evidence for a future complaint or labor inspection.
  • 🚨 The steps to activate the company's anti-harassment protocol and how the Safety and Health Committee should act.
  • 🧠 Psychological coping strategies to protect your self-esteem and mental health during the situation.
  • ⚖️ The basic legal framework and the company's responsibilities in the prevention of psychosocial risks.

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The course syllabus includes:

👨🏻‍🏫 15 Topics
TOPIC 1: BASICS AND CONCEPTUAL FRAMEWORK OF VIOLENCE AT WORK
4 show00:16:20
Detect workplace violence as a psychosocial risk, distinguish abuse from reasonable demands, apply legal criteria and a zero tolerance policy, and respond to harassment, discrimination and in-person and digital mobbing.

1.1 Introduction to Workplace Violence: Definitions and Scope

You will identify workplace violence as a psychosocial risk, distinguish abusive behavior from reasonable demands, and apply technical and legal criteria to prevent it in person and digital environments.

04:00

1.2 The Zero Tolerance Policy and the Culture of Compliance

You will identify and enforce the zero tolerance policy: detect abuse, promote a culture of compliance, and require consistent, exemplary intervention from leaders.

04:05

1.3 Differentiation of Concepts: Sexual Harassment, Harassment and Discrimination.

You will distinguish sexual harassment, discrimination and mobbing, their characteristics, examples and when they constitute workplace violence so you can identify and sanction them correctly.

04:12

1.4 Types of Violence: Physical, Verbal and Non Verbal

You will recognize and distinguish physical, verbal and nonverbal workplace violence, its examples and impacts, to detect it and apply prevention and response measures.

04:03

TOPIC 2: PSYCHOLOGICAL PROFILES AND ACTORS IN THE CONFLICT
5 show00:20:14
You will detect and neutralize workplace harassment, distinguish conflict from bullying, recognize harmful intent, microaggressions, gaslighting and narcissistic traits, and implement measures and metrics to protect team autonomy.

2.1 Intentionality: The Deliberate Factor in Bullying

How to tell a workplace conflict from harassment: spot intent to harm, repeated microaggressions, and hidden motives like envy or fear to detect and prevent bullying.

04:15

2.2 Debunking the Myth of the Victim Profile

Discover why there is no single victim profile, why high performers often attract harassment, and how to detect windows of vulnerability that attackers exploit.

03:52

2.3 Psychopathology of the Aggressor I: Psychopathy and Narcissism in Leadership

You will detect psychopathic and narcissistic traits in leaders, recognize gaslighting, and know what managerial actions and boundaries to apply to protect the team.

04:13

2.4 Psychopathology of the Aggressor II: The Toxic Boss and his Distinctive Traits

You will recognize traits and tactics of toxic bosses and learn how to protect your autonomy and lessen their abusive control.

03:53

2.5 Specific Profiles: The [Climbers] and their Modus Operandi

How to identify and neutralize a workplace climber on your team: signs, common tactics and practical steps such as 360 reviews and objective metrics

04:01

TOPIC 3: DYNAMICS, PHASES AND CONSEQUENCES OF MOBBING
4 show00:16:33
You will detect when a workplace conflict becomes harassment, recognize signs of mobbing and PTSD, distinguish harassment from conflict or burnout, and learn how to intervene to prevent harm and protect yourself.

3.1 The Cycle of Bullying: Analysis of the Initial Phases

You will learn how a workplace conflict becomes harassment, recognize signs of stigmatization, and understand why a company intervention can worsen victimization.

04:23

3.2 The Chronification of the Harassment and Expulsion Phase

You will recognize the marginalization phase of workplace bullying: assignment of degrading tasks, isolation, physical and mental deterioration, and job expulsion, and you will know which signs to watch for and how to react to prevent it.

04:01

3.3 Psychological Impact: Post-Traumatic Stress and the Paralyzation Phenomenon

You will learn how workplace harassment can cause PTSD, its symptoms, the freeze response, somatization, and effects on personal and professional life.

04:06

3.4 Differential Diagnosis: Distinguishing Harassment from other Labor Conflicts

You will distinguish harassment from conflict, burnout and legitimate correction so you can intervene appropriately and know when to act.

04:03

TOPIC 4: LEGAL AND REGULATORY FRAMEWORK OF WORKPLACE HARASSMENT
4 show00:15:54
Master how to recognize workplace harassment, its forms and perpetrators, and implement preventive and corrective measures plus proportional sanctions to protect dignity and a healthy workplace environment

4.1 Object and Assets Protected by the Law

You will identify the preventive and corrective measures of the law against workplace harassment, how to protect the worker's dignity and promote a healthy and safe work environment

03:48

4.2 Legal Definition and Modalities of Harassment under the Law

You will identify what workplace harassment is under the law, when it is considered persistent and provable, and how to recognize its forms: abuse, persecution, obstruction, inequity and lack of protection.

03:56

4.3 Active and Passive Subjects: Scope of Application

You will recognize who may be aggressors, who are workplace victims, and when the company is legally responsible.

03:48

4.4 Extenuating and Aggravating Circumstances in the Conduct of Harassment

Identify aggravating and mitigating factors, when to increase or reduce sanctions, and how to apply proportionality and graduated steps to resolve offenses fairly, from pedagogical measures to the maximum sanction.

04:22

TOPIC 5: CLASSIFICATION OF BEHAVIORS
5 show00:20:16
Recognize and distinguish workplace violence, harassment and discrimination, including cyberbullying and maternal mobbing, and apply practical criteria and measures to report incidents and protect your health, performance and rights

5.1 Conduct Constituting Workplace Harassment (Part I): Mistreatment and Persecution

Identify physical and psychological violence, harassment intended to force resignation, and workplace discrimination to recognize, report, and prevent these behaviors.

04:18

5.2 Conduct Constituting Labor Harassment (Part II): Inequity and Lack of Protection

You will identify obstruction, unfairness, and workplace vulnerability, learn concrete examples and how to respond to protect your safety, performance, and dignity at work.

04:06

5.3 Conduct that does NOT Constitute Labor Harassment: Organizational Requirements

Identify when disciplinary authority and organizational requirements are legitimate and when they amount to harassment, with practical examples and criteria to distinguish managerial abuse.

03:51

5.4 Special Situations: Harassment Outside the Workplace and Personal Relationships

You will identify when harassment is punishable outside the office, how romantic relationships create conflicts of interest, and why friendship does not excuse conduct that demeans coworkers.

03:55

5.5 New Realities: Cyberbullying and Maternal Mobbing

Identify forms of workplace cyberbullying, maternal mobbing, and invisibility or surveillance in remote work, their effects and practical measures to protect your mental health and labor rights.

04:06

TOPIC 6: PREVENTION AND INTERNAL MANAGEMENT
4 show00:16:10
Detect psychosocial risks using validated tools, analyze toxicity KPIs, design interventions and training, encourage safe dialogue, establish neutral committees, handle anonymous reports and protect against retaliation.

6.1 Strategies for Prevention and Monitoring of the Work Climate

Identify psychosocial risk areas using validated assessments, interpret toxicity KPIs, and design interventions and ongoing training to prevent workplace harassment.

04:06 🔒

6.2 Assertive Communication: Open Talk and Feedback

Promote safe dialogue, create spaces to express concerns without retaliation, give constructive feedback based on facts, and reinforce positive behavior to prevent harassment and improve workplace coexistence.

04:02 🔒

6.3 Coexistence Committees and Care Mechanisms

Discover how a coexistence committee should be formed and act: balanced and neutral, a confidential mediator, its limits and when to refer serious cases to management or authorities.

03:58 🔒

6.4 Reporting Procedures: How and What to Report

How to use and insist on accessible anonymous reporting channels, draft objective complaints with facts and evidence, and protect yourself from retaliation to secure an effective institutional response.

04:04 🔒

TOPIC 7: INTERVENTION AND CORRECTIVE MEASURES
4 show00:15:43
Protect the alleged victim, apply proportionate documented sanctions, manage crises with de-escalation and monitoring to restore psychological safety and prevent new hostile behavior.

7.1 Immediate Protective Measures for the Victim

How to protect an alleged victim: implement temporary physical or functional separation, provide psychosocial and legal support, and prevent revictimization by using one dedicated instructor and ensuring privacy.

04:04 🔒

7.2 Disciplinary and Behavior Modification Measures

How to apply the principle of proportionality in workplace sanctions: distinguish minor from serious offenses, design improvement plans and conditional coaching, and document everything for due process

04:02 🔒

7.3 Internal Sanction Treatment

You will identify internal sanctions for workplace harassment, from warnings and suspensions to dismissal for just cause, and understand why their regulation and enforcement shield the company from legal liability.

03:44 🔒

7.4 Strategies for Addressing Workplace Violence from the HR perspective

Manage workplace harassment crises: de-escalation, transparent communication, team restoration and follow-up to ensure psychological safety and prevent new hostile behaviors.

03:53 🔒

TOPIC 8: LEGAL PROCEDURE AND SAFEGUARDS
4 show00:15:05
Identify when and how to bring labor complaints to judicial or administrative channels, which judges have jurisdiction, applicable sanctions, time limits, protections against retaliation, and effects of a judgment.

8.1 Judicial Jurisdiction and External Sanction Procedure

How to move from internal channels to judicial or administrative proceedings, which judges have jurisdiction based on the relationship, and what sanctions and fines may be imposed.

03:47 🔒

8.2 Whistleblower Safeguards: Protection against Retaliation

How job stability protection against retaliation works: who is covered, when it applies after a substantiated complaint, what protections witnesses receive and the consequences of a retaliatory dismissal

03:46 🔒

8.3 Procedural Aspects: Expiration, Recklessness and Calling in Guarantee

Learn the deadlines to report workplace harassment, the penalties for frivolous complaints, and how insurers or the employer can be held financially liable.

03:56 🔒

8.4 Surveillance and Enforcement of Sanctions

What a workplace harassment ruling imposes: mandatory compliance, disciplinary record, full remedies and criminal or monetary penalties for noncompliance.

03:36 🔒

TOPIC 9: ANALYSIS OF PRACTICAL CASES
3 show00:12:49
Detect and document belittlement, excessive workload, and sexist humor in the workplace, respond via HR or judicial channels with confidential investigations, victim protection, and effective corrective measures

9.1 Analysis of Cases: Identification of Modalities and Profiles

You will recognize signs of being sidelined, excessive workload, and sexist humor at work, and learn how to document and respond to protect your professional integrity.

04:32 🔒

9.2 Case Analysis: Management Errors and Legal Consequences.

Identify why forced mediation, reversal of the burden of proof and retaliatory restructuring are serious errors, their legal consequences, and how HR and the courts should respond appropriately.

04:04 🔒

9.3 Case Analysis: Best Practices and Successful Resolution

Rapid response to workplace harassment: separate roles and protect the victim, investigate confidentially, provide coaching or exemplary discipline, and rebuild the team to restore trust and productivity

04:13 🔒

TOPIC 10: BOUNDARY MANAGEMENT: PERSONAL AND PROFESSIONAL RELATIONSHIPS
3 show00:11:21
Master managing workplace romantic relationships: identify conflicts of interest and favoritism, handle breakups, enforce anti-harassment protocols, respect disconnect time, and prevent microaggressions and gossip.

10.1 Dynamics of Affective Relationships in the Office

Identify and learn to manage the risks of workplace romantic relationships: conflicts of interest in hierarchies, perception of favoritism, handling breakups, and protocols to prevent harassment.

03:56 🔒

10.2 Extra Workplace Behavior and its Corporate Impact

You will identify when an employee's public or online conduct harms reputation and workplace climate, what sanctions apply, and how to respect the right to disconnect.

03:38 🔒

10.3 Professional Etiquette and Mutual Respect

You will identify microaggressions, gossip, and uncivil behavior, and learn how to prevent them to protect dignity and improve the workplace climate.

03:47 🔒

TOPIC 11: ETHICAL LEADERSHIP AND CULTURAL TRANSFORMATION
3 show00:11:14
You will learn to identify how leadership tone and passivity harm culture, prevent psychosocial risks, foster psychological safety, align values with practices and audit HR to prevent harassment

11.1 Leadership as Moral Architecture

You will learn how tone from the top and a leader's example build or destroy culture, when passivity legitimizes abuse, and which behaviors to adopt to prevent psychosocial risks.

03:46 🔒

11.2 Psychological Safety: The Antidote to Bullying

How to build psychological safety at work so teams take risks, report mistakes, innovate without fear, and replace toxic competitiveness with trust and collaboration.

03:43 🔒

11.3 Corporate Coherence: From Written Values to Practice

How to identify and close the gap between written values and actual practices, audit HR processes to prevent harassment, protect the employer brand, and obtain certifications that sustain organizational culture

03:45 🔒

TOPIC 12: TOWARD A HEALTHY AND SUSTAINABLE ORGANIZATION
3 show00:11:20
You will apply the HERO model and ISO 45003 to prevent harassment, design healthy jobs, perform self-assessment and review protocols, leading with respect to retain talent and reduce absenteeism

12.1 From Regulatory Compliance to Holistic Wellness

Transform workplace harassment management by shifting from defense to active promotion of wellbeing using the HERO model and ISO 45003, designing jobs to prevent psychosocial risks and build resilience

04:03 🔒

12.2 The Return on Investment (ROI) of Good Treatment

How to eliminate workplace harassment to retain talent, boost productivity and innovation, and cut costs from absenteeism and presenteeism.

03:48 🔒

12.3 Conclusions and Commitment to Action

How to implement the new social contract: take ethical responsibility against harassment, conduct self-assessment, review protocols, and lead respectfully to build a humane workplace culture.

03:29 🔒

TOPIC 13: RECOVERY, REINTEGRATION AND RESILIENCE
3 show00:11:33
You will regain professional confidence and identity after harassment, manage triggers through desensitization, plan a return with accommodations and a mentor, and build networks to prevent future risks.

13.1 The Individual Psychological Recovery Process

How to let go of guilt and shame after workplace harassment, manage traumatic triggers through desensitization, and reclaim your professional identity and confidence at work.

04:02 🔒

13.2 Return to Work (RTW) Protocols

Plan a gradual return after a leave for harassment, learn to arrange reasonable accommodations during the welcome interview, and appoint a mentor to prevent isolation.

03:46 🔒

13.3 Building Organizational Resilience

How to turn harassment crises into institutional learning: analyze systemic failures, strengthen employee support networks and create a culture of care to prevent future risks

03:45 🔒

TOPIC 14: COMMUNICATION AND CONFLICT RESOLUTION SKILLS
3 show00:11:47
You will distinguish facts from judgments, turn demands into requests, practice empathetic listening, regulate anger with breathing and time out, and mediate interests to prevent workplace harassment.

14.1 Nonviolent Communication (NVC) in the Workplace Environment

Distinguish facts from judgments, turn demands into needs based requests, and practice empathetic listening to prevent bullying and reduce defensiveness.

04:02 🔒

14.2 Emotional Management and Self-Control

You will identify your emotional triggers, recognize physical signs of anger, and use time out and diaphragmatic breathing to manage stress and prevent workplace bullying.

03:52 🔒

14.3 Informal Negotiation and Mediation Techniques

Master interest based negotiation techniques to separate the person from the problem, mediate early as a leader and create coexistence agreements that prevent harassment.

03:53 🔒

TOPIC 15: DOWNLOAD PDF DOCUMENTATION
1 show00:00:00

📥 15.1 Discard PDF Documentation

🔒

Workplace Harassment Course Details

Mobbing Course for the Unemployed

The course Workplace Harassment: Prevention, Detection and Protocols is a single-price training offer of 6$ aimed at unemployed individuals.

Our program enables you to manage safe work environments and develop preventive skills necessary to enrich your experience and professional competencies and boost your career prospects.

Risk Prevention Course for Workers with a Discount

Strictly comply with occupational health and safety regulations with this specialized Workplace Harassment course for only 6$, essential for HR and compliance teams.

You will identify toxic mobbing behaviors and apply legal preventive measures, thereby protecting the company and strengthening your valuable professional skills.

Certification in Workplace Harassment Prevention

After completing this safety program, you will receive a certificate confirming your training in worker protection. This private accreditation confirms mastery of protocols to identify hostile behavior and prevent mobbing. It is an essential document for managers, ensuring students have the technical tools to intervene under standards of responsibility and legal rigor. The certificate attests to your competence to foster healthy, productive work environments free from violence or coercion.

Passing the tests is mandatory. This is how we validate the level of learning achieved by our students.

Job Opportunities in Occupational Health and Safety and Human Resources

Psychosocial health is a growing priority. This course enhances your profile for:

  • Technicians in Occupational Risk Prevention (specializing in Ergonomics and Psychosociology).
  • Human Resources and Labor Relations departments.
  • Employee delegates and union representatives.
  • Organizational and workplace climate consultants.
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Frequently asked questions about Workplace Harassment [Mobbing]

What is the difference between stress and mobbing?

Stress is usually caused by overwork or a lack of resources. Mobbing is intentional, targeted violence against a specific person aimed at destroying them psychologically or forcing them to leave their position.

What evidence is valid for filing a complaint?

Emails, WhatsApp messages, recordings [if you take part in the conversation], medical reports for anxiety, and testimonies from coworkers are valid, although the latter are difficult to obtain.

Is the company responsible if a coworker harasses me?

Yes. The company has a duty to monitor the health of its workers [culpa in vigilando]. If it is aware of the situation and does not act, it may be held jointly liable.

What is downward harassment or 'bossing'?

It is harassment exercised by a higher ranking superior against a subordinate. It is the most common form and typically employs abuse of power and unjustified disciplinary measures as weapons.

Does this course qualify me as an expert?

No, to be a court expert you must hold a recognized higher education degree and be registered with the professional body. This course offers specialized complementary training for management and detection.