Courses: Learn and Grow Professionally

Name: Master's in Conflict Management: Mediation and Negotiation
Price: 84 USD
Availability: InStock

A course is an opportunity to acquire new skills and knowledge in various areas. These training programs are designed to provide structured content that facilitates learning and continuous improvement. Participating in a course allows you to not only acquire theory but also develop practical skills that are essential for professional growth. Moreover, the diversity of topics and formats ensures that each person can find the right course for their needs and interests.

Taking a course can be key to advancing in your professional career or exploring new areas of interest. Being structured by experts, these programs offer an enriching experience that enhances both personal and professional development. Furthermore, many courses allow you to apply what you've learned immediately in everyday or work situations, thus optimizing results and improving individual competencies.

No matter where you are in your life or which part of the world you are in, our virtual online courses will provide you with the opportunity to learn something new and improve your skills.

Take advantage of our list of courses and boost your professional growth!

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Courses - Expand Your Knowledge

Master's in Conflict Management: Mediation and Negotiation

84 € 18 €

You will become an expert in mediation and negotiation, learning to turn disputes into collaborations and to handle crises with emotional intelligence and strategic thinking

4.6 296 Study hours 436 classes 436 exams

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Master's in Preventing School, Workplace & Sexual Harassment

96 € 18 €

You will become a leading authority in combating violence, mastering prevention and intervention protocols for school bullying, workplace harassment, and sexual harassment with legal and psychological approaches.

4.6 224 Study hours 308 classes 308 exams

135384

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Master's in Psychology and Mental Health: Online Certificate

264 € 18 €

You will gain a comprehensive understanding of psychology, examining mental health, strategies for managing depression and anxiety, and approaches to child development and educational growth

4.6 1416 Study hours 2164 classes 2164 exams

235551

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Master's in Family and Personal Wellbeing Certification

180 € 18 €

You will learn to strengthen overall well-being by improving couple communication, fostering children's autonomy, and managing family quality of life through practical strategies and supportive guidance

4.6 1104 Study hours 1544 classes 1536 exams

235360

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Master's in Certified Academic and Professional Development

108 € 18 €

Boost your academic performance by mastering speed reading and study techniques, adopting productivity strategies to overcome procrastination and maximize your learning outcomes.

4.6 528 Study hours 751 classes 750 exams

134363

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Master's in Job Search and Career Development Services

36 € 18 €

You will become the ideal candidate, mastering the creation of a high-impact resume and the advanced techniques to confidently succeed in any job interview.

4.6 128 Study hours 164 classes 164 exams

93032

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Master's in Emotional Intelligence: Fully Online Certificate

84 € 18 €

You will master managing your emotions, from self-awareness and empathy to stress management, ultimately enhancing your resilience, emotional balance, and overall mental well-being.

4.6 384 Study hours 539 classes 539 exams

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Master's in Service and Customer Care: Conflict Management

84 € 18 €

You will learn to master customer service, manage difficult customers with emotional intelligence, apply persuasion techniques, resolve conflicts effectively, and improve your communication skills

4.6 312 Study hours 485 classes 485 exams

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Master's in Nutrition & Dietetics: Professional Certification

192 € 18 €

You will master nutrition, learning to create plans to gain muscle or lose fat, specializing in keto, vegan, holistic, detox, and sports performance diets.

4.6 864 Study hours 1059 classes 1025 exams

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Master's in Coaching and Business: 100% Online Certification

360 € 18 €

You will train as a professional coach, mastering leadership, sales, and business management techniques to drive corporate success and foster personal growth and development.

4.6 1936 Study hours 2650 classes 2646 exams

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View syllabus of the Master's in Coaching and Business: 100% Online Certification

Master's in Certified Personal and Professional Communication

144 € 18 €

You will learn to master holistic communication skills, covering public speaking, assertiveness, and negotiation, thereby strengthening your confidence and both personal and professional relationships.

4.6 672 Study hours 983 classes 982 exams

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Master's in Advanced Expert in Sports Science and Fitness

96 € 18 €

You will become a leading reference in enhancing physical performance, mastering training and readaptation systems in strength, hypertrophy, mobility, and fitness with a scientific and biomechanical approach.

4.6 448 Study hours 688 classes 687 exams

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Course in Overcome Stage Fright and Speak Confidently

12 €

Master your nerves and transform your anxiety into positive energy with practical techniques to speak publicly with self-assurance, clarity, and absolute confidence before any audience.

4.6 48 Study hours 83 classes 83 exams

238754

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Course in Conflict Management and Negotiation Techniques

12 €

You will learn to handle difficult conversations confidently, understanding the needs of those involved and effectively guiding them toward a constructive, mutually satisfactory solution.

4.6 40 Study hours 71 classes 71 exams

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Course in Geriatric Nutrition: Care for Health in Old Age

12 €

You will learn about the aging process, its connection to healthy eating, and how to design diets to prevent common diseases in older adults.

4.6 96 Study hours 150 classes 150 exams

153419

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Course in Specialist in Neuromarketing and Neurosales

12 €

A neuromarketing course that examines mental processes, decision-making, persuasive techniques, and message design grounded in applied neuroscience to optimize effective online conversion strategies.

4.6 56 Study hours 90 classes 90 exams

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Course in Learn Effective Communication Skills Right Now

12 €

You will learn to use dialogue as a tool to address disagreements with confidence, reduce tension, and steer the conversation toward win-win solutions.

4.6 56 Study hours 70 classes 70 exams

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Course in Customer Service: learn essential key skills

12 €

Learn communication, empathy, and complaint handling techniques to retain customers, improve satisfaction, and streamline processes in both telephone and in-person customer service interactions.

4.6 48 Study hours 80 classes 80 exams

343522

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Course in Psychology: Personality Disorders and DSM-5

12 €

Master the diagnosis and treatment of personality disorders with this specialized online course, designed to enhance your professional profile in clinical psychology.

4.6 32 Study hours 39 classes 39 exams

287371

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Course in How to Manage the Conflicts of Everyday Life

12 €

You'll gain practical tools to handle everyday disagreements confidently, reduce tension, and turn daily frictions into opportunities for mutual understanding and cooperation.

4.6 40 Study hours 56 classes 56 exams

135387

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Course in Time Optimization at Home and Telecommuting

12 €

You will learn to balance your work and personal life, improving your productivity, managing your time and optimizing your efficiency while working from home

4.6 120 Study hours 176 classes 176 exams

85667

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Course in Gluten-Free Nutrition Cares for Your Celiac Health

12 €

You will learn about the gluten-free diet and how to plan healthy, nutritious meals tailored to the dietary needs of people with celiac disease.

4.6 32 Study hours 39 classes 39 exams

164644

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Course in Nonverbal Business Communication for Entrepreneurs

12 €

Master nonverbal body language and cues to negotiate successfully, lead teams more effectively, and consistently project absolute confidence throughout all your business interactions.

4.6 40 Study hours 62 classes 62 exams

483752

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Course in Diets: How to Lose Fat and Build Muscle Fast

12 €

You will learn to design an ideal meal plan to improve overall health, support weight loss, enhance muscle growth, and sustain long-term healthy lifestyle changes.

4.6 64 Study hours 72 classes 71 exams

164946

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View syllabus of the Course in Diets: How to Lose Fat and Build Muscle Fast

Course in Communication Skills: Improve Your Assertiveness

12 €

Develop key skills to communicate successfully, enhance professional relationships, and master active listening and assertiveness techniques in modern workplace environments starting today.

4.6 64 Study hours 85 classes 85 exams

135402

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Course in From Sadness to Happiness: Emotional Well-Being

12 €

You will learn positive psychology techniques to manage sadness, cultivate emotional well-being, deepen self-awareness, and create a fuller, more satisfying and meaningful life.

4.6 72 Study hours 79 classes 79 exams

351892

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View syllabus of the Course in From Sadness to Happiness: Emotional Well-Being

Course in Emotional Psychology: Management and Intelligence

12 €

You will discover how emotions influence thoughts and behaviors, learning to recognize and effectively manage both your own and others' emotional worlds.

4.6 56 Study hours 107 classes 107 exams

243237

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View syllabus of the Course in Emotional Psychology: Management and Intelligence

Course in Child and Adolescent Psychology: Parenting Guide

12 €

You will find practical, effective methods to understand the holistic development of children and adolescents and to learn how to support their emotional wellbeing

4.6 168 Study hours 221 classes 221 exams

478263

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View syllabus of the Course in Child and Adolescent Psychology: Parenting Guide

Course in Online Autism for Parents and Professionals

12 €

You will learn to recognize early signs of autism and implement effective communication and support strategies to promote the child's overall development and wellbeing

4.6 72 Study hours 114 classes 114 exams

452442

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Course in Personal Image Coach: Boost Your Brand and Style

12 €

Master coaching techniques to transform your personal and professional image, skillfully aligning inner identity with external projection to achieve authentic, lasting success.

4.6 32 Study hours 62 classes 62 exams

135399

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Course in Allergens and Intolerances Online + Certificate

12 €

You will learn everything necessary to properly handle allergens and implement EU Regulation 1169/2011 on food information labeling in your professional establishment

4.6 56 Study hours 91 classes 87 exams

137772

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Course in Sports Management with Direction and Leadership

12 €

Training in sports management, strategic planning, sports marketing, legislation, financial management, and leadership to optimize the organizational performance of clubs and sporting entities.

4.6 56 Study hours 94 classes 94 exams

343523

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Course in Emotional Nutrition: balance and management

12 €

Guide to mindful eating, emotions, and habits with techniques to identify impulses, improve food choices, and create sustainable strategies for both physical and mental health.

4.6 48 Study hours 81 classes 81 exams

343525

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Course in Impostor Syndrome: Believe in Your Real Talent

12 €

You will learn to identify and overcome impostor syndrome, strengthen your self-esteem, and recognize your achievements to reach professional success without fear.

4.6 24 Study hours 31 classes 31 exams

248243

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Course in Psychology of Depression and Mental Health

12 €

You will gain knowledge to understand depression in depth, learn how to respond to its symptoms, and discover practical methods to promote emotional well-being.

4.6 104 Study hours 157 classes 157 exams

356257

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Course in Resume Creation: Your Perfect Curriculum Vitae

12 €

You will learn how to design a strategic curriculum vitae that consistently passes automated applicant tracking system filters [ATS] and captures recruiters' attention to obtain interviews

4.6 32 Study hours 39 classes 39 exams

97331

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Course in CBT Psychology and Cognitive Behavioral Therapy

12 €

Learn the fundamentals and techniques of Cognitive Behavioral Therapy to address various psychological disorders with professional effectiveness and a completely practical approach.

4.6 56 Study hours 100 classes 100 exams

457901

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Course in Expert in Job Interviews and the STAR Method

12 €

You will learn to structure your answers using the STAR Method, master nonverbal communication, and negotiate your salary with total confidence and clarity

4.6 48 Study hours 68 classes 68 exams

168732

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Course in Emotional Coach: practical and applied training

12 €

Practical training in emotional coaching to improve affective regulation, communication skills, therapeutic support, and self-care, applicable in personal, educational, and professional contexts.

4.6 48 Study hours 88 classes 88 exams

343522

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Course in Study Techniques for Exam Candidates & University

12 €

You will discover various study strategies and methods to improve and facilitate your learning, allowing you to retain knowledge much more effectively.

4.6 40 Study hours 58 classes 58 exams

165464

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View syllabus of the Course in Study Techniques for Exam Candidates & University

Course in Learn how to improve your romantic relationship

12 €

This course covers effective communication, conflict management, empathy, breakup prevention, and practical exercises to rebuild emotional trust, improve daily coexistence, and strengthen couple relationships.

4.6 56 Study hours 79 classes 79 exams

343524

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Course in From Stress to Calm. Stress Management & Wellness

12 €

You will discover what causes your daily stress and master practical relaxation and emotional management techniques to develop greater inner strength and serenity.

4.6 64 Study hours 87 classes 87 exams

341218

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Course in Sports Nutrition: performance and good health

12 €

Learn to plan sports nutrition, optimize macronutrients, supplementation, hydration, and nutritional periodization, plus recovery and performance strategies for athletes across various elite disciplines

4.6 56 Study hours 89 classes 89 exams

333515

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Course in Nutrition and Dietetics: Health and Nutrition

12 €

You will learn to design your own diets to achieve a healthy lifestyle, foster mindful wellbeing, and maintain a natural, sustainable body weight over the long term.

4.6 128 Study hours 79 classes 78 exams

164831

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Course in Advanced nutrition for effective weight loss

12 €

Learn nutritional fundamentals, healthy meal planning, evidence-based practical strategies to reduce body fat while maintaining energy, vitality, and sustainable, effective long-term physical and mental well-being

4.6 64 Study hours 100 classes 100 exams

343525

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Course in Online Professional Coach: Leadership and Change

12 €

Master professional coaching tools to enhance human talent and lead meaningful change processes in corporate, personal, or educational environments with outstanding success.

4.6 96 Study hours 120 classes 120 exams

325323

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Course in Nutritional Coaching: Health and Good Habits

12 €

You will learn to become an excellent coachee, guiding others to define their health goals while specializing in the field of nutrition and dietary practice.

4.6 48 Study hours 34 classes 32 exams

125905

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Course in Professional Training in Effective Couples Therapy

12 €

Learn to professionally guide couples through their most difficult relationships and conflicts, improving daily communication and fostering a profoundly deep mutual understanding between partners.

4.6 64 Study hours 95 classes 95 exams

343530

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Course in Carnivore Nutrition: Improve Your Health & Energy

12 €

You will learn to design carnivore diets while exploring their benefits, drawbacks, permitted foods, and overall effects on health, performance, and energy levels.

4.6 16 Study hours 16 classes 16 exams

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Course in Family and Relationship Conflict Resolution

12 €

Master effective strategies for mediating and peacefully resolving family disputes, fostering harmony, improving communication, and cultivating mutual understanding, respect, and cooperative problem solving among family members

4.6 48 Study hours 70 classes 70 exams

238754

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Course in Psychology of Marketing and Consumer Behavior

12 €

You will learn to decipher the consumer's mind by applying key psychological principles to ethically influence purchasing decisions and increase your sales.

4.6 32 Study hours 53 classes 53 exams

183934

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Course in Domestic Violence and Gender: The Intervention

12 €

You will learn to identify types of violence, implement police response protocols, and provide legal and psychological support to victims of gender based violence.

4.6 32 Study hours 45 classes 45 exams

343910

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Course in Conflict Management and Resolution with Client

12 €

You will gain tools to confidently handle customer complaints and objections, turning challenges into opportunities for professional growth and sustained client loyalty.

4.6 32 Study hours 43 classes 43 exams

135384

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Course in Resolution and Mediation of Labor Conflicts

12 €

You will learn to identify causes of workplace disputes and apply mediation and negotiation techniques to manage professional disagreements constructively and promote collaborative resolutions

4.6 32 Study hours 48 classes 48 exams

135385

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Course in Nonverbal Communication: Read Body Language

12 €

You will learn to interpret gestures, microexpressions, and postures to detect lies, project confidence, and enhance your personal and professional influence through nonverbal behavior analysis.

4.6 32 Study hours 48 classes 48 exams

168734

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Course in How to Raise Responsible and Polite Children

12 €

You will discover effective tools and strategies to foster autonomy, instill values, and encourage mindful decision making in your children for their holistic development.

4.6 48 Study hours 65 classes 65 exams

174466

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View syllabus of the Course in How to Raise Responsible and Polite Children

Course in Productivity: How to Stop Postponing Your Goals

12 €

You will explore proven methods and effective strategies to overcome procrastination, better manage your time, boost your productivity, and cultivate lasting positive habits

4.6 40 Study hours 54 classes 54 exams

99037

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Course in Sexual Harassment at Work: Prevention & Protocols

12 €

You will learn to identify, prevent, and manage sexual and gender based harassment situations in the workplace, applying current legal protocols to ensure safe environments

4.6 16 Study hours 15 classes 15 exams

343910

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Course in Bullying at School: Prevention and Protocols

12 €

You will learn to identify warning signs of bullying and cyberbullying by applying response protocols and effective school prevention strategies to protect students and improve campus safety.

4.6 48 Study hours 66 classes 66 exams

235745

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View syllabus of the Course in Bullying at School: Prevention and Protocols

Course in Detox Nutrition: Renew Your Body and Wellness

12 €

You will learn the essential concepts to follow a detox diet safely, focusing on eliminating toxins, improving habits, and adopting a sustainable, healthier lifestyle for long-term wellbeing

4.6 24 Study hours 24 classes 18 exams

128061

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Course in Oratory Skills for Public Speaking Training

12 €

You will learn to communicate more effectively in public settings, overcome stage fright, and structure powerful speeches that captivate and engage your audience.

4.6 136 Study hours 190 classes 189 exams

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Course in Ketogenic Nutrition: Master Ketosis and Keto

12 €

You will discover the essential principles of ketogenic nutrition and learn to transform your eating habits to achieve optimal energy and well-being

4.6 32 Study hours 48 classes 48 exams

94715

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Course in Dyslexia in Children: Methods and Support.

12 €

You will find practical and effective methods to understand dyslexia and support children in their development, improving their reading and writing skills.

4.6 120 Study hours 141 classes 141 exams

345281

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Course in DBT Psychology and Dialectical Behavior Therapy

12 €

Learn the fundamentals of Dialectical Behavior Therapy to manage intense emotions, improve relationships, and apply clinical mindfulness with professional and practical effectiveness.

4.6 48 Study hours 68 classes 68 exams

378633

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Course in Boost Your Voice - The Art of Public Speaking

12 €

You will acquire the skills and knowledge necessary to improve your vocal projection, modulation, and clarity, enhancing your ability to communicate effectively in public settings.

4.6 40 Study hours 51 classes 51 exams

134575

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Course in Workplace Productivity: Time Management Strategies

12 €

You will improve your efficiency at work by acquiring practical time management and organizational skills and strategies to achieve your professional goals and advance your career.

4.6 112 Study hours 161 classes 161 exams

29800

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Course in Certified Sports Psychology & High Performance

12 €

You will learn practical mental techniques to significantly enhance athletic performance, manage competitive pressure effectively, and strengthen intrinsic motivation to achieve sustained athletic success.

4.6 48 Study hours 80 classes 80 exams

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Course in Effective Communication: Basics and Techniques

12 €

You will learn the key elements of the communication process, developing active listening and clear expression skills to effectively improve your interpersonal relationships.

4.6 40 Study hours 68 classes 68 exams

236835

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View syllabus of the Course in Effective Communication: Basics and Techniques

Course in Techniques and Assessment in Clinical Psychology

12 €

Acquire essential practical psychology skills to manage emotions, promote behavioral change, and improve your own and others' wellbeing using evidence based techniques and applications

4.6 32 Study hours 67 classes 67 exams

248241

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View syllabus of the Course in Techniques and Assessment in Clinical Psychology

Course in Educational Coach: Leadership & School Motivation

12 €

Master educational coaching to guide students, improve school climate and relationships, and enhance learning through practical emotional intelligence and leadership tools for everyday classroom use.

4.6 40 Study hours 66 classes 66 exams

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Course in Coaching Program: Managing Stress and Anxiety

12 €

You will learn to identify the sources of stress and anxiety that impact your life, applying coaching techniques to manage pressure effectively.

4.6 40 Study hours 59 classes 59 exams

345925

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View syllabus of the Course in Coaching Program: Managing Stress and Anxiety

Course in Persuasion and Anti-Manipulation Techniques

12 €

You will learn to master the principles of influence, detect psychological manipulation strategies, and apply ethical persuasion techniques to improve your negotiations and personal relationships.

4.6 32 Study hours 45 classes 45 exams

368231

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Course in Organizational Psychology and Talent Management

12 €

You will learn to manage human capital, improve workplace climate, and boost team performance through effective psychological strategies as well as evidence based behavioral interventions

4.6 40 Study hours 75 classes 75 exams

248242

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View syllabus of the Course in Organizational Psychology and Talent Management

Course in Life and Personal Coaching - Manage Your Life

12 €

You will learn the fundamental concepts and practical coaching tools to support others in their personal growth and in achieving their goals

4.6 168 Study hours 168 classes 167 exams

156586

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View syllabus of the Course in Life and Personal Coaching - Manage Your Life

Course in Professional Sports and High Performance Coach

12 €

Master advanced sports coaching tools to consistently enhance athletes' talent, effectively manage their emotions, and professionally achieve ambitious high-performance goals within competitive athletic environments.

4.6 56 Study hours 87 classes 87 exams

135402

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Course in Learn Effective Assertive Communication Skills

12 €

You will learn to express your ideas and needs with confidence and respect, set clear boundaries, and navigate difficult conversations in a constructive, solution-focused manner.

4.6 48 Study hours 80 classes 80 exams

236834

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Course in Pediatric Nutrition: Growth from 0 to 12 years

12 €

You will learn how to plan appropriate nutrition for children from birth, ensuring healthy growth and optimal development at every stage of early life.

4.6 72 Study hours 64 classes 56 exams

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Course in Psychological Violence: Detection and Recovery

12 €

You will learn to spot manipulative tactics such as gaslighting and love bombing, break the traumatic bond, and restore your emotional well being.

4.6 32 Study hours 47 classes 47 exams

343910

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View syllabus of the Course in Psychological Violence: Detection and Recovery

Course in Business and Leadership Coaching for Entrepreneurs

12 €

You will gain the skills and tools necessary to guide entrepreneurs and teams in their professional development, leadership growth, and achievement of business objectives.

4.6 176 Study hours 196 classes 196 exams

185480

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View syllabus of the Course in Business and Leadership Coaching for Entrepreneurs

Course in Emotional Intelligence: Empathy & Healthy Bonds

12 €

You will learn to identify, understand, and regulate your own emotions and those of others to improve personal relationships and decision-making in daily life.

4.6 88 Study hours 139 classes 139 exams

243236

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View syllabus of the Course in Emotional Intelligence: Empathy & Healthy Bonds

Course in Sales Coaching - Skills and Advanced Techniques

12 €

You will master the essential secrets and techniques of coaching to enhance your sales skills, handle objections, and systematically achieve better commercial results.

4.6 64 Study hours 86 classes 86 exams

173474

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Course in From Anxiety to Calm. Live with tranquility

12 €

You will learn to understand how your environment affects your anxiety and master practical tools to manage your emotions, regain balance, and live peacefully.

4.6 40 Study hours 58 classes 58 exams

341218

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Course in Work Harassment: Prevention, Detection & Protocols

12 €

You will learn to identify workplace bullying [mobbing] behaviors, distinguish it from mere conflict, and apply intervention protocols to protect workers' health

4.6 32 Study hours 52 classes 52 exams

93252

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Course in Diet for Endomorph Body and Physical Exercise

12 €

You will learn the proper habits and nutrition to optimize metabolism, lose fat, and gain muscle if you have an endomorph body type.

4.6 32 Study hours 39 classes 39 exams

177833

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View syllabus of the Course in Diet for Endomorph Body and Physical Exercise

Course in Narcissistic, Abusive, or Sexual Abuse Recovery

12 €

You will learn to identify the aftermath of narcissistic and sexual abuse, applying therapeutic tools to break the traumatic bond, rebuild your self-esteem, and establish healthy boundaries.

4.6 24 Study hours 34 classes 34 exams

489632

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Course in Social Psychology: Analyzes the Mind in Society

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Complete ACT psychology course for professionals and students. Learn to apply Acceptance and Commitment Therapy to increase psychological flexibility and emotional wellbeing.

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Course in How to Improve Communication in a Relationship

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4.6 56 Study hours 80 classes 80 exams

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Course in Leadership and Team Management Coaching Services

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4.6 40 Study hours 54 classes 54 exams

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Course in Positive Psychology: The Practice of Happiness

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You will learn practical techniques and science-based tools to cultivate emotional well-being, enhance happiness, and promote optimal functioning in daily life and relationships.

4.6 112 Study hours 215 classes 215 exams

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Course in Speed Reading: Double Your Reading Speed Now

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You will improve your ability to comprehend and assimilate information by learning techniques that allow you to process texts far more efficiently and effectively.

4.6 8 Study hours 10 classes 10 exams

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Course in Agile Coach: Leadership and Agile Transformation

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Course in Promoting Autonomy and Self Esteem in Children

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You will learn practical, evidence-based strategies and techniques to encourage independence, responsibility, and mindful decision-making in children from a very early developmental age

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Course in Gender Equality: The Agent and Equality Plans

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You will train as an Equality Agent, learning to design Equality Plans for companies and to apply a gender perspective in public administration and education

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Course in Psychology: Treatment for Anxiety and Panic

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You will discover effective, applicable strategies to deeply understand anxiety, learn to manage it effectively, and strengthen your mental well-being and balance.

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Course in Personnel Selection and Employment Interviews

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Course in Wellness: Improve Your Quality of Life and Health

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Course in Holistic Nutrition: Balance of Body and Mind

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You will learn that good nutrition extends beyond counting calories, involving mental well-being and emotional balance as essential pillars of overall health

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Course in Educational Psychology: ADHD, Dyslexia, Inclusion

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You will understand how emotions and cognitive factors affect learning and you will learn to manage school processes to promote the student's comprehensive development

4.6 48 Study hours 71 classes 71 exams

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Course in Customer service and emotional intelligence

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Learn how to manage emotions, enhance communication, and resolve conflicts in customer service to boost satisfaction, customer experience, and long-term loyalty across various sectors.

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